PowerFlex Manager：无法接收 HCI 服务：“Error: “进程”：Undefined Method 'ManagedBy' For Nil：NilClass”

尝试将超融合服务或资源组接收到 PowerFlex Manager失败，并在异常日志中显示以下错误：

nil:NilClass error thrown when service ingestion is attempted.

部署日志中描述了问题的更详细说明：

#<NoMethodError: undefined method `managedBy' for nil:NilClass>
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1963:in `block in find_vcls_vms'
/org/jruby/RubyArray.java:1865:in `each'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1958:in `find_vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1961:in `block in find_vcls_vms'
/org/jruby/RubyArray.java:1865:in `each'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1958:in `find_vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1949:in `vcls_vms'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/provider/cluster/vmware.rb:1802:in `update_allowed_datastore_config'
/opt/asm-deployer/lib/asm/lazy_connection.rb:101:in `block in with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:86:in `with_connection'
/opt/asm-deployer/lib/asm/lazy_connection.rb:100:in `block in with_connection'
/opt/asm-deployer/lib/asm/service_deployment.rb:3853:in `process_cluster_post_ops'
/opt/asm-deployer/lib/asm/service_deployment.rb:1511:in `block in create_component_thread'

影响

无法接收服务。

此过程涉及使用特定代码查找和识别 VMware 群集中的 vSphere 群集服务虚拟机 （vCLS VM）。此代码通过访问 vCenter 启动对群集中所有虚拟机的全面扫描。如果其中一个虚拟机当前无法访问，则会返回 nilClass 空错误，从而导致失败。任何无法访问的虚拟机都会触发此错误。

通过从备份还原虚拟机或从清单中删除虚拟机，解决无法访问虚拟机的问题。完成此操作后，重试操作应该会成功。

受影响的版本

PowerFlex Manager 3.x

PowerFlex Manager 4.x

已修复问题的版本

PowerFlex Manager 3.8.7

PowerFlex Manager 4.6