RecoverPoint for VM (RP4VM): How to Identify the Software Serial ID to Open a Support Case
Summary: Where to find the software serial number for RecoverPoint for VM (RP4VM) when opening a Support case.
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Instructions
If there is any difference or update, please refer to the latest product administration guide.
1. Login RP4VM with admin account through SSH
2. Select 6 for System management CLI
3. get_system_settings
4. Refer to ‘Software serial ID’
1. Login RP4VM with admin account through SSH
2. Select 6 for System management CLI
3. get_system_settings
4. Refer to ‘Software serial ID’
Additional Information
The examples for each product are based on a certain version.
If there is any difference or update on the steps, see the latest product administration guide. Alternatively, contact the Support team.
If there is any difference or update on the steps, see the latest product administration guide. Alternatively, contact the Support team.
Article Properties
Article Number: 000220374
Article Type: How To
Last Modified: 19 Jan 2024
Version: 1
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