Avamar: El informe de back-end (DD) falla después de la actualización del SO de Data Domain
Summary: El informe de back-end (DD) de Avamar falla después de la actualización del SO de Data Domain.
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Symptoms
El informe de back-end (DD) de Avamar falla después de la actualización del SO de Data Domain.
El error que se observa en el mcserver.log es:
El error que se observa en el mcserver.log es:
com.avamar.mc.rpt.job.BackendCapacityDDReportJob.publishStatus WARNING: I/O error: Fatal Alert received: Handshake Failure.; nested exception is javax.net.ssl.SSLException: Fatal Alert received: Handshake Failure. org.springframework.web.client.ResourceAccessException: I/O error: Fatal Alert received: Handshake Failure.; nested exception is javax.net.ssl.SSLException: Fatal Alert received: Handshake Failure. at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:453) at org.springframework.web.client.RestTemplate.execute(RestTemplate.java:415) at org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:391) at com.avamar.mc.rpt.bcrdd.AuthSession.authenticate(AuthSession.java:87) at com.avamar.mc.rpt.job.BackendCapacityDDReportJob.authenticate(BackendCapacityDDReportJob.java:634) at com.avamar.mc.rpt.job.BackendCapacityDDReportJob.submit(BackendCapacityDDReportJob.java:244) at com.avamar.mc.rpt.job.BackendCapacityDDReportJob.run(BackendCapacityDDReportJob.java:130) at com.avamar.mc.rpt.job.ReportManager$1.run(ReportManager.java:88) at java.lang.Thread.run(Unknown Source) Caused by: javax.net.ssl.SSLException: Fatal Alert received: Handshake Failure. at com.rsa.sslj.x.aH.a(Unknown Source) at com.rsa.sslj.x.aH.a(Unknown Source) at com.rsa.sslj.x.aH.a(Unknown Source) at com.rsa.sslj.x.ap.c(Unknown Source) at com.rsa.sslj.x.ap.a(Unknown Source) at com.rsa.sslj.x.ap.j(Unknown Source) at com.rsa.sslj.x.ap.i(Unknown Source) at com.rsa.sslj.x.ap.h(Unknown Source) at com.rsa.sslj.x.aS.startHandshake(Unknown Source) at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:394) at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:353) at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:134) at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:353) at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:380) at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:236) at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:184) at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:88) at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:82) at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:55) at org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:88) at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:46) at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:49) at org.springframework.http.client.InterceptingClientHttpRequest$RequestExecution.execute(InterceptingClientHttpRequest.java:91) at com.avamar.mc.datadomain.DdrRestClient$1.intercept(DdrRestClient.java:92) at org.springframework.http.client.InterceptingClientHttpRequest$RequestExecution.execute(InterceptingClientHttpRequest.java:81) at org.springframework.http.client.InterceptingClientHttpRequest.executeInternal(InterceptingClientHttpRequest.java:67) at org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:46) at org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:49) at org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:438) ... 8 more
Cause
Data Domain OS utiliza nuevos cifrados que no se especifican en el mcserver.xml en Avamar.
Resolution
No debe haber respaldos, restauraciones ni replicaciones en ejecución en Avamar Server.
Haga una copia de /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml.
Detenga el servicio MCS.
Actualice las siguientes entradas en el mcserver.xml:
Inicie el servicio
MCS El informe de back-end (DD) de Avamar ahora debería funcionar.
Haga una copia de /usr/local/avamar/var/mc/server_data/prefs/mcserver.xml.
Detenga el servicio MCS.
Actualice las siguientes entradas en el mcserver.xml:
<entry key="ddr_rest_supported_cipher_suites" and <entry key="ssl_ciphers"Asegúrese de que los siguientes cifrados estén en ambas entradas:
TLS_RSA_WITH_AES_256_GCM_SHA384 TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256 TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384
Inicie el servicio
MCS El informe de back-end (DD) de Avamar ahora debería funcionar.
Affected Products
Avamar ServerArticle Properties
Article Number: 000220880
Article Type: Solution
Last Modified: 16 Feb 2024
Version: 2
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