Article Number: 000221202
發行對象 | 發行者 |
OMENT (應用裝置) | CA1 間 |
CA1 間 | 根 CA |
根 CA | 根 CA |
CGEN1008 - Unable to process the request because an error occurred. Retry the operation. If the issue persists, contact your system administrator.
如果符合下列任一錯誤條件,就會顯示 CGEN1008 錯誤:
./tomcat/application.log [ERROR] 2024-01-25 11:10:34.735 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-10] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid CSR key."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:04:56.396 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-1] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["Invalid certificate chain provided."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CGEN6002 - Unable to complete the request because the input value for DistinguishedName is missing or an invalid value is entered.
./tomcat/application.log [ERROR] 2024-01-25 10:56:54.175 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-17] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["No Client/Server authentication EKU present in leaf certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
./tomcat/application.log [ERROR] 2024-01-25 11:01:01.475 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - uploadNewCertificateChain(): Error uploading certificate chain: {"error":{"code":"Base.1.0.GeneralError","message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CGEN1008","RelatedProperties":[], "Message":"Unable to process the request because an error occurred.", "MessageArgs":["User Certificate is not a web server certificate."], "Severity":"Critical","Resolution":"Retry the operation. If the issue persists, contact your system administrator."}]}}
CSEC9002 - Unable to upload the certificate because the certificate file provided is invalid. Make sure the CA certificate and private key are correct and retry the operation.
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
./tomcat/application.log [ERROR] 2024-01-29 08:03:05.200 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-3] SSLController - {"error":{"code":"Base.1.0.GeneralError", "message":"A general error has occurred. See ExtendedInfo for more information.","@Message.ExtendedInfo":[{"MessageId":"CSEC9002","RelatedProperties":[], "Message":"Unable to upload the certificate because the certificate file provided is invalid.", "MessageArgs":[],"Severity":"Critical","Resolution":"Make sure the CA certificate and private key are correct and retry the operation."}]}}
來源憑證 | 目標憑證 | |||
發行對象 | 發行者 | 發行對象 | 發行者 | |
OMENT-310 (來源) | CA1 間 | <-> | OMENT-400 (目標) | CA1 間 |
CA1 間 | 根 CA | <-> | CA1 間 | 根 CA |
根 CA | 根 CA | <-> | 根 CA | 根 CA |
來源憑證 | 目標憑證 | |||
---|---|---|---|---|
發行對象 | 發行者 | 發行對象 | 發行者 | |
OMENT-310 (來源) | CA1 間 | X | OMENT-400 (目標) | CA2 間 |
CA1 間 | 根 CA | X | CA2 間 | 根 CA |
根 CA | 根 CA | <-> | 根 CA | 根 CA |
Unable to mutually authenticate and connect to the remote appliance. Please check the source and target appliances has valid certificate chain uploaded which are signed by the same CA.
如果在滿足憑證鏈要求時持續發生問題,則有一種支援的方法可用於運用自我簽署憑證。繼續運用下列文章所述的備份和還原功能: https://www.dell.com/support/kbdoc/en-us/000223239/openmanage-enterprise-administrators-may-run-across-several-errors-during-the-certificate-chain-upload-cgen1008-and-csec9002-report-challenges-in-procuring-a-certificate-chain-required-by-openmanage-enterprise-ome-4-0-x-for-the-migration-featur
Dell EMC OpenManage Enterprise
25 Apr 2024
3
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