Changing Expiration Date in NMC Results in Error "The authentication credential was corrupted"

Summary: Changing the expiration date in the NetWorker Management Console (NMC) results in the error "The authentication credential was corrupted."

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Changing the expiration date in NMC results in error: 
The authentication credential was corrupted on decoding the credential, the checksums do not match.
screenshot of error message

Affected product:
NetWorker 19.5.0.7 and later

Cause

A code issue found that changed the credential during the action of changing the active Tabs in NMC.

Resolution

NetWorker engineering is investigating the issue. A tentative target date for the fix is expected.
Article Properties
Article Number: 000221231
Article Type: Solution
Last Modified: 25 Jan 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.