PowerProtect: File System Backup are consistently failed with Awaiting Approval error.

Summary: New FSAgent Clients added to the PowerProtect Data Manager UI and consistently fails to complete the registration process.

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Symptoms

Application Agents > Registration Status> Awaiting Approval

PPDM_AwaitingApproval
 

Cause

The adm service must be refreshed.

Resolution

Restart adm service to fix this issue:
SAMPLE: 
Restart adm service 
 
adm status
adm restart
adm status
 
SAMPLE OUTPUT:
 
admin@ppdm:~> adm status
Running [61851]

admin@ppdm:~> adm restart
Stopping...
.
Stopped [7245]
Starting...
Started [8127]
admin@ppdm:~>
Article Properties
Article Number: 000222168
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  2
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