Secure Connect Gateway: When Updating the Secure Connect Gateway, there is No Download Button on the User Interface
Summary: A message is displayed that a new version of the Secure Connect Gateway (SCG) is available. When attempting to update SCG, there is no download button on the About page.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
SCG update screen as shown:
Cause
Secure Connect Gateway installed on container platforms (Docker, Podman, Kubernetes) cannot be upgraded from the user interface. This is by design.
Resolution
SCG deployed on Container Platforms has a different update process. Check the Secure Connect Gateway User Manual section "Updating Secure Connect Gateway" for how to upgrade SCG installed on a container platform.
Affected Products
Secure Connect Gateway - Virtual EditionArticle Properties
Article Number: 000222355
Article Type: Solution
Last Modified: 17 Oct 2024
Version: 3
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