NetWorker: Kan ikke få adgang til NWUI | Siden blev ikke fundet
Summary: NetWorker Web UI (NWUI) omdirigeres til "Siden blev ikke fundet", når du forsøger at få adgang til den.
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This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Når du forsøger at få adgang, kommer NWUI under fejl.
Nedenfor er logmeddelelserne fra nwui.raw.
127107 1694068051 1 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR notice 16 Startup complete 0 127105 1695827017 2 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR warning 62 Stop command for daemon %s failed, sending TERM signal instead 1 20 44 /nsr/nwui/monitoring/app/bin/nwui_monitoring 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 15 nwui_monitoring 0 44 ERROR:Unable to get nwui install directory. 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 6 nwuidb 0 38 Stopping NWUI Database (Postgres DB): 0 1695827017 1 5 0 660702976 1614 0 *****.backup.cba nwuictld NSR notice 6 %s: %s 2 0 6 nwuidb 0 35 ERROR: Postgres DB is not running! 127109 1695827020 1 5 0 822093632 1614 0 *****.backup.cba nwuictld NSR notice 17 Shutdown complete 0
Cause
Mulige årsager:
NWUI-tjenester er muligvis ikke oppe.
NWUI-database (Postgres DB) kører muligvis ikke.
Kør nedenstående kommandoer for at kontrollere, om NWUI-tjenester kører eller ej.
På Linux:ps -ef | grep nwui
På Windows:tasklist | findstr nwui
Resolution
På Linux:
Skal køre nwui_configure.sh (script) fra /opt/nwui/scripts
Hvis problemet stadig ikke er løst, skal du geninstallere NWUI og køre nwui_configure.sh (manuskript)
Geninstallation af NWUI:
Afinstalleret:
[root@***** linux_x86_64]# rpm -evh lgtonwuiserv-19.8.0.4-1.x86_64
Preparing... ################################# [100%]
NOTE: NetWorker Web UI Server is uninstalled successfully.
Cleaning up / removing...
1:lgtonwuiserv-19.8.0.4-1 ################################# [100%]
Installeret:
[root@***** linux_x86_64]# rpm -ivh lgtonwuiserv-19.8.0.4-1.x86_64.rpm
warning: lgtonwuiserv-19.8.0.4-1.x86_64.rpm: Header V3 RSA/SHA256 Signature, key ID ff48d101: NOKEY
Preparing... ################################# [100%]
Updating / installing...
1:lgtonwuiserv-19.8.0.4-1 ################################# [100%]
Kør nwui_configure.sh (script):
[root@***** linux_x86_64]# /opt/nwui/scripts/nwui_configure.sh
Specify the directory where the Java Standard Edition Runtime Environment (JRE) software is installed [/usr/java/latest]:
Specify the host name of the NetWorker Authentication Service host [*****]:
Specify the host name of the NetWorker Server to be Managed by NWUI [*****]:
Specify the AUTHC port for Networker Server which is managed by NWUI [9090]:
The NetWorker Web UI Server requires a keystore file to configure encryption and to provide SSL support.
EMC recommends that you specify a password that has a minimum of nine characters,
with at least one upper case letter, one lower case letter, one number and one special character.
Do you want to use the existing keystore /nsr/nwui/monitoring/app/conf/nwui.keystore [y]?
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:ERROR: Keystore password cannot be empty
Specify password for the existing keystore:
The install will use the existing certificate "emcnwuimonitoring" for nwui services.
A database already exists in /nsr/nwui/monitoring/nwuidb, do you want to retain this database [y]?
The installation completed successfully
På Windows:
Geninstaller NWUI
Sådan afinstalleres NWUI:
Kontrolpanel - Vælg NetWorker - skift - ryd NWUI - skift.
Sådan installeres NWUI:
Kontrolpanel - Vælg NetWorker - skift - tjek NWUI - skift.
Affected Products
NetWorker FamilyArticle Properties
Article Number: 000222554
Article Type: Solution
Last Modified: 25 Nov 2025
Version: 2
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