NetWorker: daemon.raw Reports "Error while initializing the CLP licensing-related libraries"

Summary: After upgrading to 19.9, on Linux, the daemon.raw file is being filled with the below error: nsrlmc NSR error nsrlmc: Error while initializing the CLP licensing-related libraries: Unable to load library "libxmlsec1.so" (libltdl.so.7: Cannot open shared object file: No such file or directory) ...

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Symptoms

/nsr/logs/daemon.log size is increasing continuously with these errors.

nsrlmc NSR error nsrlmc: Error while initializing the CLP licensing related libraries: Unable to load library "libxmlsec1.so" (libltdl.so.7: cannot open shared object file: No such file or directory)

NetWorker: How to use nsr_render_log.

 

Cause

This issue occurs when the file /usr/lib64/libltdl.so.7 is corrupted or missing.

 

Resolution

Follow the below steps on the NetWorker server:

  1. Connect to the NetWorker server over SSH and switch to root:

    sudo su -

  2. Use the yum command to get the latest package name of libtool-ltdl.

    yum provides \*/libltdl.so.7

    Example:
    yum command example screen

  3. Install or Reinstall the libtool-ltdl package outputted by the above command:

    yum reinstall <libtool-ltdl-2.>

    Here replace the <libtool-ltdl-2.> with the libtool library version listed in the first command. (For example, Run it as: yum reinstall libtool-ltdl-2.4.6-25.el8.x86_64)
    This re-installs corrupted or missing libraries.

  4. Confirm that the issue is resolved by running:

    nsrlic -C

 

Products

NetWorker Family
Article Properties
Article Number: 000222710
Article Type: Solution
Last Modified: 25 Apr 2024
Version:  2
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