AppSync: Push of Linux Plugin may produce an invalid error message when preceding the SUDO user with an inappropriate domain name

Summary: Error message: "NOPASSWD or Secure path is MISSING" can be misleading when the SUDO user is prefaced with an inappropriate domain name.

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Symptoms

While trying to push a Linux plugin, the following misleading error is received in the GUI: 
NOPASSWD or Secure path is MISSING
Like so:

NOPASSWD or Secure path is MISSING error
The AppSync Server log "Updating Host" message will show what has been entered in the GUI: 
02-28-2024 09:20:02.410 INFO [default task-45] [com.emc.archway.restapi.restresources.host.HostInstanceResource] [AppSyncServer] [] ca4873fb-ca3b-4529-95be-783eb1eaf5d6->>> Updating host:
{
  "lastModified" : 0,
  "guiProperties" : { },
  "name" : "LINUXhost",
  "credentials" : {
    "guiProperties" : { },
    "username" : "WinDomain\\SUDOuser",
    "password" : "*****",
Shortly after though, the following is seen with a missing user name followed by the misleading message: 
02-28-2024 09:20:03.207 INFO [Thread-99 (ActiveMQ-client-global-threads)] [com.emc.archway.service.sshservice.SecureShellSessionManager] [] [] ca4873fb-ca3b-4529-95be-783eb1eaf5d6->>> Getting(using password) SecureShellSession object 1309332194 for host LINUXhost 
02-28-2024 09:20:03.645 INFO [Thread-99 (ActiveMQ-client-global-threads)] [com.emc.archway.commands.host.DeployHostCommandBean] [] [] ca4873fb-ca3b-4529-95be-783eb1eaf5d6->>> output is :User name : SUDOuser
User name ID (UID) : 11111111
sudo user : 

NOPASSWD or secure path is MISSING. See Installation and Configuration guide for details on host registration using SUDO user, and Security Configuration guide for details on ciphers.

Cause

The Username field contains an inappropriate domain name\ preceding the local SUDO user.

Resolution

Enter just the SUDO user name in the Username field when using a local SUDO user to push a Linux plugin.

Products

AppSync
Article Properties
Article Number: 000222762
Article Type: Solution
Last Modified: 18 Sep 2025
Version:  2
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