NetWorker:在 Windows 伺服器上更新至 NetWorker 19.10 後,Rabbitmq 無法啟動。

Summary: 在 Windows NetWorker 伺服器上更新至 NetWorker 19.10 後,rabbitmq 無法啟動。

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Symptoms

在 Windows NetWorker 伺服器上更新至 NetWorker 19.10 後,rabbitmq 無法啟動。

C:\Program Files\EMC NetWorker\nsr\logs\daemon.log中記錄的錯誤
nsrctld NSR notice Daemon rmq terminated.
nsrctld NSR error Scheduling restart of daemon rabbitmq-server.bat in 5 seconds
nsrctld NSR critical Failed to start all daemons; shutting down...
nsrctld NSR critical Shutdown due to error: Process rabbitmq-server.bat exited in less than 10 seconds at startup: exit code 0
nsrctld NSR notice rmq: Unable to load emulator DLL
nsrctld NSR notice rmq: (<path-to>\nsr\rabbitmq-server-3.11.16\erts-13.2\bin\beam.smp.dll)

執行 rabbitmqctl 狀態會傳回下列訊息。
erl.JPG

Cause

NetWorker 伺服器上安裝了過期版本的 Microsoft Visual C++ Redistributable。

Resolution

在 NetWorker 伺服器上安裝最新的 Microsoft Visual C++ 2015-2022 可轉散發元件。

msvc.JPG

MSVC 可從 https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 下載 此超連結會帶您前往 Dell Technologies 以外的網站。
Article Properties
Article Number: 000222929
Article Type: Solution
Last Modified: 08 Apr 2024
Version:  1
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