NetWorker: Po aktualizaci na verzi NetWorker 19.10 na serveru Windows se nespustí software Rabbitmq.

Summary: Po aktualizaci na verzi NetWorker 19.10 na serveru Windows se nespustí rabbitmq.

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Symptoms

Po aktualizaci na verzi NetWorker 19.10 na serveru Windows se nespustí rabbitmq.

Chyby zaznamenané ve složce C:\Program Files\EMC NetWorker\nsr\logs\daemon.log
nsrctld NSR notice Daemon rmq terminated.
nsrctld NSR error Scheduling restart of daemon rabbitmq-server.bat in 5 seconds
nsrctld NSR critical Failed to start all daemons; shutting down...
nsrctld NSR critical Shutdown due to error: Process rabbitmq-server.bat exited in less than 10 seconds at startup: exit code 0
nsrctld NSR notice rmq: Unable to load emulator DLL
nsrctld NSR notice rmq: (<path-to>\nsr\rabbitmq-server-3.11.16\erts-13.2\bin\beam.smp.dll)

Spuštěním stavu rabbitmqctl se zobrazí následující zpráva.
erl.JPG

Cause

Na serveru NetWorker je nainstalována zastaralá verze aplikace Microsoft Visual C++ Redistributable.

Resolution

Nainstalujte nejnovější verzi Microsoft Visual C++ 2015–2022 Redistributable na server NetWorker.

msvc.JPG

Soubor MSVC lze stáhnout z webu https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170 Tento hypertextový odkaz vás zavede na webové stránky mimo společnost Dell Technologies.
Article Properties
Article Number: 000222929
Article Type: Solution
Last Modified: 08 Apr 2024
Version:  1
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