APEX Backup Services: SQL 백업에 실패했습니다.

Summary: APEX Backup Services: 하이브리드 워크로드에서 SQL 백업 실패

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Symptoms

하이브리드 워크로드에서 SQL 백업이 실패했습니다.

Phoenix 작업 로그에 표시되는 오류입니다.
[2024-03-11 21:03:23,904] [ERROR] <_MainThread(MainThread)> Error[('08001', u'[08001] [Microsoft][SQL Server Native Client 11.0]Named Pipes Provider: Could not open a connection to SQL Server [2].  (2) (SQLDriverConnect); [08001] [Microsoft][SQL Server Native Client 11.0]Login timeout expired (0); [08001] [Microsoft][SQL Server Native Client 11.0]A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online. (2)')] while connecting with instance [name] using SQL Server Native Client driver

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> SyncError: Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases.

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> Exception: Failed to get product version info for the SQL Server instance (#100030022) (Error Code : SQL34).

[2024-03-11 21:05:06,953] [INFO] <_MainThread(MainThread)> Error[Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases. (#100030006) (Error Code : SQL6)] while getting product info for instance [FDCPIVSQL06B]

 

Cause

APEX Backup Services 에이전트가 SQL Server/인스턴스에 연결할 수 없습니다.

Resolution

이 문제가 관찰된 경우 SQL Server 에이전트 서비스를 다시 시작하면 문제가 해결됩니다.

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000223107
Article Type: Solution
Last Modified: 15 Mar 2024
Version:  1
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