APEX Backup Services: SQLバックアップが失敗しました。

Summary: APEX Backup Services: ハイブリッド ワークロードでSQLバックアップに失敗する

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

ハイブリッド ワークロードでSQLバックアップが失敗しました。

Phoenixジョブ ログに表示されるエラー。
[2024-03-11 21:03:23,904] [ERROR] <_MainThread(MainThread)> Error[('08001', u'[08001] [Microsoft][SQL Server Native Client 11.0]Named Pipes Provider: Could not open a connection to SQL Server [2].  (2) (SQLDriverConnect); [08001] [Microsoft][SQL Server Native Client 11.0]Login timeout expired (0); [08001] [Microsoft][SQL Server Native Client 11.0]A network-related or instance-specific error has occurred while establishing a connection to SQL Server. Server is not found or not accessible. Check if instance name is correct and if SQL Server is configured to allow remote connections. For more information see SQL Server Books Online. (2)')] while connecting with instance [name] using SQL Server Native Client driver

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> SyncError: Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases.

[2024-03-11 21:05:06,953] [ERROR] <_MainThread(MainThread)> Exception: Failed to get product version info for the SQL Server instance (#100030022) (Error Code : SQL34).

[2024-03-11 21:05:06,953] [INFO] <_MainThread(MainThread)> Error[Phoenix SQL agent found no instance/database on the server to backup or the SQL service is not running or the backup content is set to exclude all the databases. (#100030006) (Error Code : SQL6)] while getting product info for instance [FDCPIVSQL06B]

 

Cause

APEX Backup ServicesエージェントがSQL Server/インスタンスに接続できません。

Resolution

この問題が発生した1つのインスタンスでは、SQL Server Agentサービスを再起動すると問題が解決します。

Affected Products

PowerProtect Backup Services
Article Properties
Article Number: 000223107
Article Type: Solution
Last Modified: 15 Mar 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.