PowerStore: Pre-Upgrade Health Check Fails for Overrides Directory Not Empty

Summary: PowerStore Pre-Upgrade Health Check (PUHC) fails with error for "Overrides directory not empty (overrides_dir_check_failed)."

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Symptoms

PUHC fails with error for: 
Overrides directory not empty on Node A. Unable to perform upgrade. (overrides_dir_check_failed_A)
OR: 
Overrides directory not empty on Node B. Unable to perform upgrade. (overrides_dir_check_failed_B)
 
screen shot of PUHC error overriders directory not empty in UI

Cause

The PUHC has identified that the PowerStore appliance contains a custom Data Path (DP) library file in the /cyc_var/cyc_bsc/overrides directory which was installed to address a previous issue.

Resolution

Contact Dell Technical Support and reference this knowledge article for assistance. Dell Technical Support can determine the correct course of action regarding the presence of the custom library file.

Affected Products

PowerStore

Products

PowerStoreOS
Article Properties
Article Number: 000223616
Article Type: Solution
Last Modified: 05 Aug 2025
Version:  6
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