NetWorker: Since Upgrading to 19.9 or 19.10, Save Sets Query Returns No Result

Summary: Since upgrading to NetWorker 19.9 or 19.10, Save Sets search returns no results.

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Symptoms

The NetWorker Management Console's (NMC) save set search returns no results.

Screenshot of NMC save set search no results

Cause

This issue was raised to NetWorker engineering.

Resolution

A code fix for this issue is planned for a future NetWorker version.

Workaround:

  1. Clear both Clone Retention Time fields, or change the values to a range for the save sets being searched.
  2. Re-run search.

Search clone retention fields

 

Affected Products

NetWorker Family, NetWorker, NetWorker Series
Article Properties
Article Number: 000224281
Article Type: Solution
Last Modified: 10 May 2024
Version:  2
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