Dell Trusted Device Fails to Install When Deployed with Configuration Manager

Summary: When the Dell Trusted Device is deployed using Microsoft Configuration Manager using the Windows installer (.msi file), deployment type the installation fails.

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Symptoms

 

When deploying a Dell Trusted Device by Microsoft Configuration Manager and using a deployment type of Windows installer (.msi file), the installation fails with Error 1603.

The installation log shows:

-- MSI LOGGING -- Existing Product Version: , Minimum Product Version to check against: 2.7.99.0
-- MSI LOGGING -- Exception ModifyTDLocallyCachedMsi: Version string portion was too short or too long.

 

Cause

 

Not Applicable

 

Resolution

 

A Script deployment type should be used instead.

See the Installation and Administrator Guide for a list of install options.

 

Affected Products

Dell Trusted Device
Article Properties
Article Number: 000224440
Article Type: Solution
Last Modified: 26 Apr 2024
Version:  1
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