SCG: Open Virtual Appliance Fails to Deploy on ESXi 6.7 or Earlier

Summary: Attempts to deploy a secure connect gateway virtual appliance (SCG VE) version 5.x on ESXi 6.x fail. Use a supported hypervisor environment per the deployment guide.

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Instructions

Attempting to deploy a secure connect gateway virtual edition (SCG VE) appliance on ESXi 6.x fails with the following error:

Issues detected with selected template. Details: - -1:-1:VALUE_ILLEGAL: No supported hardware versions among [vmx-17]; supported: [vmx-04, vmx-07, vmx-08, vmx-09, vmx-10, vmx-11, vmx-12, vmx-13, vmx-14, vmx-15].

ESXi 7.0.0 and later supports vmx-17 which is a reference to ESXi hardware generation 17. For more information, see VMware article Virtual machine hardware versions (1003746).This hyperlink is taking you to a website outside of Dell Technologies.

For information listing supported hypervisors, see the Secure Connect Gateway 5.x — Virtual Edition Deployment Guide available on Dell Support.

Affected Products

Secure Connect Gateway - Virtual Edition
Article Properties
Article Number: 000224661
Article Type: How To
Last Modified: 07 Jun 2024
Version:  2
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