NetWorker Exchange backups fails - Unable to add merge_bitmap_status field

Summary: NetWorker Module for Microsoft (NMM) accetta il backup di Exchange ha esito negativo con un messaggio di errore: Impossibile aggiungere merge_bitmap_status campo, l'errore è duplicato nome colonna: merge_bitmap_status ...

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Symptoms

NetWorker Exchange esegue il backup di NetWorker Module for Microsoft (NMM) e ha esito negativo.

Il processo di backup si avvia ed esegue il backup dei file di registro, quindi esegue il mount dell'istantanea per i file di database e ha esito negativo con i seguenti errori:

BBB exclude list : Unable to open/create g_sqlstr_volumes_table table, error is table 'volumes' already exists.
BBB exclude list : Unable to add merge_bitmap_status field, error is duplicate column name: merge_bitmap_status.

Registri di esempio

111714 5/22/2024 12:46:45 PM  Attempting to mount snapshot volumes.
111723 5/22/2024 12:46:46 PM  Successfully mounted snapshot volume for source volume (J:) under (C:\Program Files\EMC NetWorker\nsr\tmp\nmm\2024-05-22_12-44-17_30696-33200\1716392805-0-{6406B1BF-B4D5-44CC-BC93- B00E0DE4E722}).

111723 5/22/2024 12:46:46 PM  Successfully mounted snapshot volume for source volume (K:) under (C:\Program Files\EMC NetWorker\nsr\tmp\nmm\2024-05-22_12-44-17_30696-33200\1716392806-1-{1F1AC517-0523-48EC-BFC0- 1C7887C61259}).

111723 5/22/2024 12:46:46 PM  Successfully mounted snapshot volume for source volume (L:) under (C:\Program Files\EMC NetWorker\nsr\tmp\nmm\2024-05-22_12-44-17_30696-33200\1716392806-2-{EB1554D8-1183-4880-B6AD- 6AF60B35CF80}).

GetBitmap(30696:33200) bitmap size for [\\?\Volume{29de740a-e49b-4962-901f-ee8555a2879d}] is 6830048.
GetBitmap(30696:33200) WT_GET_BITMAP successful for [\\?\Volume{29de740a-e49b-4962-901f-ee8555a2879d}].
05/22/24 12:46:57 nsrnmmsv: 05/22/24 12:46:57.998577 Got bitmap for \\?\Volume{29de740a-e49b-4962-901f-ee8555a2879d} volume

GetBitmap(30696:33200) bitmap size for [\\?\Volume{29e839b1-c399-4a34-970a-2936c4558ffc}] is 6828000.
GetBitmap(30696:33200) WT_GET_BITMAP successful for [\\?\Volume{29e839b1-c399-4a34-970a-2936c4558ffc}].
05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.018586 Got bitmap for \\?\Volume{29e839b1-c399-4a34-970a-2936c4558ffc} volume

GetBitmap(30696:33200) bitmap size for [\\?\Volume{2dd3361f-c4c7-40ee-9bca-52930666df57}] is 6819808.
GetBitmap(30696:33200) WT_GET_BITMAP successful for [\\?\Volume{2dd3361f-c4c7-40ee-9bca-52930666df57}].
05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.031588 Got bitmap for \\?\Volume{2dd3361f-c4c7-40ee-9bca-52930666df57} volume


05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.038778 Sectors Per Allocation Unit = 128
05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.038778 Bytes Per sector = 512


05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.047588 BBB exclude list : Unable to open/create g_sqlstr_volumes_table table, error is table 'volumes' already exists.
204237 5/22/2024 12:46:58 PM  BBB exclude list : Unable to add merge_bitmap_status field, error is duplicate column name: merge_bitmap_status.
05/22/24 12:46:58 nsrnmmsv: 05/22/24 12:46:58.050586 WriteTracker: get_vol_handle: Detected an unsuccessful GetVolumeNameForVolumeMountPointW for \\?\Volume{29e839b1-c399-4a34-970a-2936c4558ffc}.  The error is:
123..

 

Cause

I dischi del file system per Exchange hanno diverse dimensioni di Terabyte (TB), ma inferiori a 16 TB.
La dimensione del cluster su ciascun disco è di 16 kilobyte (KB).

 

Resolution

Si consiglia di seguire le linee guida Microsoft per le dimensioni del cluster riportate di seguito.

  • Per volumi di dischi inferiori a 16 TB, utilizzare dimensioni del cluster di 4 KB
  • Per volumi di dischi superiori a 16 TB, utilizzare dimensioni del cluster di 16 KB

 

Article Properties
Article Number: 000225485
Article Type: Solution
Last Modified: 08 Aug 2024
Version:  2
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