PowerProtect: Upewnij się, że oryginalna nazwa hosta Data Manager i hasło administratora są prawidłowe.

424: Make sure that the original Data Manager Hostname and admin passwords are correct.

2024-05-28T21:40:19.481Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.executeCommand(508)] -  executeCommand start cmd=[/opt/emc/boostfs/bin/boostfs, mount, -d, DataDomainIP, -s, SysDR_ppdm, -o, allow-others=true, /data01/server_backups, -l, /opt/emc/boostfs/lockbox/boostfs-serverdr.lockbox] 
2024-05-28T21:40:19.612Z WARN [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.u.ExecuteCommand.exec(143)] -  
Cannot initialize lockbox

 
2024-05-28T21:40:19.612Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.executeCommand(515)] -  executeCommand end elapsedMilliSecs=131 
2024-05-28T21:40:19.612Z ERROR [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.mountFilesystem(1273)] -  SdrException during mounting process removing new mount path and rethrowing exception 
2024-05-28T21:40:19.612Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.getRepositoryHost(398)] -  Entered getRepositoryHost(String host): host=10.134.110.249 
2024-05-28T21:40:19.612Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.getRepositoryHost(403)] -  Entered getRepositoryHost(String host, String storageUnitName): host=10.134.110.249, storageUnitName=null 
2024-05-28T21:40:19.612Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.getRepositoryHost(420)] -  DataDomainIP is NOT a valid UUID, so it must be a host already. 
2024-05-28T21:40:19.612Z INFO [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.d.r.BackupRepositoryDao.getRepositoryHost(421)] -  Returning host: DataDomainIP 
2024-05-28T21:40:19.612Z ERROR [] [createBackupAsync-1] [][][][TRACE_ID:b63d156d5dedc196;JOB_ID:a372faf8ddd9a08d][] [c.e.d.e.c.s.c.s.i.BackupServiceImpl.createBackup(648)] -  Exception Triggered 
com.emc.dpsg.ecdm.cs.serverdr.core.exception.SdrException: SDR_MOUNT_FAILED_WITH_ERROR code=424 reason="Make sure that the original Data Manager Hostname and admin passwords are correct." remediation="none"
	at com.emc.dpsg.ecdm.cs.serverdr.core.exception.SdrExceptionUtils.throwAlways(SdrExceptionUtils.java:85)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.checkCommandResultsException(BackupRepositoryDao.java:503)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.executeCommand(BackupRepositoryDao.java:524)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.mountBoostfs(BackupRepositoryDao.java:1634)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.mountFilesystem(BackupRepositoryDao.java:1261)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.mountCorrection(BackupRepositoryDao.java:953)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.checkMountPoint(BackupRepositoryDao.java:927)
	at com.emc.dpsg.ecdm.cs.serverdr.core.dao.repository.BackupRepositoryDao.checkMountPoint(BackupRepositoryDao.java:554)
	at com.emc.dpsg.ecdm.cs.serverdr.core.service.impl.BackupServiceImpl.initializeDirectoryPaths(BackupServiceImpl.java:719)
	at com.emc.dpsg.ecdm.cs.serverdr.core.service.impl.BackupServiceImpl.createBackup(BackupServiceImpl.java:585)
	at jdk.internal.reflect.GeneratedMethodAccessor643.invoke(Unknown Source)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
	at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:344)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:198)
	at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)
	at org.springframework.aop.interceptor.AsyncExecutionInterceptor.lambda$invoke$0(AsyncExecutionInterceptor.java:115)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at java.base/java.lang.Thread.run(Thread.java:840)

##su -
##cd /opt/emc/boostfs/lockbox
##mkdir BOOSTBCKP
##mv boost* BOOSTBCKP

3. Jeśli błąd wymieniony w kroku 2 nie jest istotny, sprawdź konfigurację DR, zwracając uwagę na nazwę jednostki pamięci masowej.
Zaloguj się do terminala DD za pomocą SSH
Uruchom polecenie.

mtree list

Jeśli drzewo MTree ma status "D", zostało usunięte.
Przejdź do sieciowego interfejsu użytkownika DD w sekcji Zarządzanie danymi -> MTree -> Więcej zadań -> Cofnij usunięcie.
Wybierz drzewo MTree , które ma zostać cofnięte.
Powinno to również przywrócić jednostkę pamięci masowej.

4. Wróć do interfejsu użytkownika PowerProtect Data Manager i ponownie włącz odzyskiwanie serwera: