PowerProtect: PPDM-Backuplevel-Fehlercode ABNA0019 & ABN0008 – Dateibackup schlägt mehrmals fehl Fehlercodes: ABNA0019 und ABN0008

Summary: Backupfehler mehrerer Dateien mit Fehlercodes: ABNA0019 und ABN0008; Der Vorgang "SNAPSHOT_AND_SLICE" kann nicht abgeschlossen werden, weil keine geeignete Backupliste für die Ressource vorhanden war. ...

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Symptoms

PowerProtect Data Manager_8e64#########20cd protokollieren:
workflow.log: 2024-05-21T00:38:28.836Z INFO [] [pool-27-thread-6] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.b.w.a.BaseActionExecutor.callPillarTask(177)] - NASDeleteSnapshot action request uri=https://localhost:8443/api/v2/nas-backup-request/delete-snapshot, http-method=POST, requestBody = {"workflowTaskId":"f099b390-5413-4363-b4c1-cfcbbe050a14","plcId":"a5888305-574f-4618-a8ae-813240096332","stageId":"3052509a-c3e8-7fd0-770d-61ff75fc6058","assetId":"1084963d-89bd-5dcf-9ad2-53ddfe1a958d","backup":{"options":{"debugEnabled":false,"skipOn":[],"indexingEnabled":true,"continueOn":["ACL_ACCESS_DENIED","DATA_ACCESS_DENIED","FILENAME_LENGTH_LIMIT_REACHED"]},"backupOptions":{"parallelism":8,"operationIds":["978ffa0e-39f0-2127-f57e-c4b0ac21791d"],"isAdhocBackup":false},"backupType":"SYNTHETIC_FULL"}} 
workflow.log: 2024-05-21T00:38:28.844Z INFO [] [workflowExec_161d0a1e-f784-42d5-ae59-97eea89f6f02] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.b.w.e.s.JobExecutionService.lambda$exec_Workflow$12(642)] - Job starts with WORKFLOW DEF: NASDeleteSnapshotWorkflow, PI_ID: 7131dea7-170a-11ef-8bb5-0242ac1800fa 
zuul.log: 2024-05-21T00:38:28.871Z INFO [] [https-jsse-nio-8443-exec-27] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.b.z.f.p.RibbonReadTimeoutFilter.run(62)] - nasdm ribbon ReadTimeout is :90000 
zuul.log: 2024-05-21T00:38:28.871Z INFO [] [https-jsse-nio-8443-exec-27] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.b.z.f.ApiMetricsBaseFilter.logFromPreFilter(35)] - Request begin : 1ab9cd75-33f3-41f2-8dfd-3b4af7c8c070 POST /api/v2/nas-backup-request/delete-snapshot 
nasdm.log: 2024-05-21T00:38:28.877Z INFO [] [https-jsse-nio-9005-exec-99] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.d.e.n.c.RestLogFilter.doFilter(28)] -  Enter RESTful Msg - Method: POST , Path: https://172.##.##.##:8443/api/v2/nas-backup-request/delete-snapshot 
nasdm.log: 2024-05-21T00:38:28.878Z INFO [] [https-jsse-nio-9005-exec-99] [00000000-0000-4000-a000-000000000000][][][TRACE_ID:9227f541b60ebe95][] [c.e.d.e.n.c.NasBackupRequestController.createDeleteSnapshotTask_aroundBody2(79)] -  Start: DELETE_SNAPSHOT Controller, deleteRequestResource: class BackupRequestResource {
    workflowTaskId: f099b390-5413-4363-b4c1-cfcbbe050a14
    plcId: a5888305-574f-4618-a8ae-813240096332
    stageId: 3052509a-c3e8-7fd0-770d-61ff75fc6058
    assetId: 1084963d-89bd-5dcf-9ad2-53ddfe1a958d
    backup: class Backup {
        backupType: SYNTHETIC_FULL
        backupOptions: class BackupOptions {
            isAdhocBackup: false
            retentionInterval: null
            retentionUnit: null
            parallelism: 8
            disableProtectionPolicyProcessing: null
            operationIds: [978ffa0e-39f0-2127-f57e-c4b0ac21791d]
        }
Von: Nas_8e64207aa0b920cd
snapshotAndSlice.log.gz: 2024-05-20T18:03:28.618Z INFO: [TRACE_ID:9227f541b60ebe95;JOB_ID:8e64207aa0b920cd;TASK_ID:aadba131b219f273] "errorCode": "ABNA0019",
snapshotAndSlice.log.gz: 2024-05-20T18:03:28.618Z INFO: [TRACE_ID:9227f541b60ebe95;JOB_ID:8e64207aa0b920cd;TASK_ID:aadba131b219f273] "errorMessage": "Unable to complete a 'SNAPSHOT_AND_SLICE' operation because there was no suitable backup list for asset 'gbgr'. Unable to create a slice list for the backup because Failed to create slice list for backup: Failed to create slices for incremental backup with error: Failed to reconstruct slice tree from last backup, error: Failed to set generic slice for slice tree re-construction using last backup metadata, error: Failed to find root node slice for path /gbgr/Gruppen1/102000_GB_gesamt/01_Marketing/03_Software/03_IBM.\n.",
snapshotAndSlice.log.gz: 2024-05-20T18:03:28.618Z INFO: [TRACE_ID:9227f541b60ebe95;JOB_ID:8e64207aa0b920cd;TASK_ID:aadba131b219f273] "remediation": "",

Cause

Die SYNTHETIC_FULL Kette wurde mit der Meldung unterbrochen, dass der Vorgang "SNAPSHOT_AND_SLICE" nicht abgeschlossen werden kann, da keine geeignete Backupliste für die Ressource vorhanden war.

Resolution

Führen Sie ein komplettes Backup auf einem neuen Level aus und die nächsten nachfolgenden synthetischen kompletten (inkrementellen) Backups werden erfolgreich abgeschlossen.
Article Properties
Article Number: 000226107
Article Type: Solution
Last Modified: 21 Oct 2024
Version:  2
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