Alienware Command Center 安装错误 - 在安装 Alienware Command Center 版本 6.3 期间出现软件包 DCS 错误

Summary: 本文提供有关安装 Alienware Command Center 版本 6.3 时出现的错误的详细信息。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

在安装 Alienware Command Center 版本 6.3 期间，显示“软件包 DCS 错误”。Alienware Command Center 软件包 DCS 错误

Cause

在执行安装/升级之前，Dell Core Services 安装程序无法关闭Dell.Core.Services.Client.exe和其他一些必需的进程。

Resolution

解决方法

此问题的解决方法：

  1. 在升级过程中，出现错误时。
  2. 单击“确定”，安装将成功完成。
  3. 如果用户单击 Cancel ，并且安装中断。重新运行 DUP/IM 文件，并在 IM 维护页面中选择“添加软件包”选项。

Alienware Command Center 版本 6.4

此问题的修复将在 Alienware Command Center 版本 6.4 中实施（待定发布日期为 2024 年 9 月 24 日）。

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Affected Products

Alienware Aurora R15, Alienware Aurora R16, Alienware Mechanical Gaming Keyboard | AW310K, Alienware RGB Mechanical Gaming Keyboard AW410K, Alienware Tenkeyless Gaming Keyboard AW420K, Alienware Low-Profile RGB Mechanical Gaming Keyboard | AW510K , Alienware m15 R7, Alienware m16 R2, Alienware m17 R5 AMD, Alienware m18 R2, Alienware Wireless Gaming Mouse AW310M, Alienware RGB Gaming Mouse AW510M, Alienware Wired/Wireless Gaming Mouse AW610M, Alienware Tri-Mode Wireless Gaming Mouse AW720M, Alienware x14, Alienware x14 R2, Alienware x15 R2, Alienware x16 R2, Alienware x17 R2, Alienware m16, Alienware m18, Alienware x16, Alienware Tri-Mode Wireless Gaming Headset AW920H, Alienware Wired Gaming Mouse AW320M, Alienware Pro Wireless Gaming Mouse, Alienware Tri-Mode Wireless Gaming Keyboard AW920K, Alienware Wired Gaming Headset AW520H, Alienware Dual Mode Wireless Gaming Headset AW720H, Alienware 25 Gaming Monitor AW2523HF, Alienware 500Hz Gaming Monitor AW2524H, Alienware 27 Gaming Monitor AW2724DM, Alienware 27 Gaming Monitor AW2724HF, Alienware 27 360Hz QD OLED Gaming Monitor AW2725DF, Alienware 32 4K QD OLED Gaming Monitor AW3225QF, Alienware 34 Curved OLED Monitor AW3423DW, Alienware 34 Curved QD OLED Gaming Monitor AW3423DWF, Alienware 25 Gaming Monitor AW2521H, Alienware 25 Gaming Monitor AW2521HF, Alienware 25 Gaming Monitor AW2521HFA, Alienware 25 Gaming Monitor AW2521HFL, Alienware 25 Gaming Monitor AW2521HFLA, Alienware 27 Gaming Monitor AW2720HF, Alienware 27 Gaming Monitor AW2720HFA, Alienware 27 Gaming Monitor AW2721D, Alienware AW3420DW, Alienware 38 Curved Gaming Monitor AW3821DW, Alienware 55 OLED Monitor AW5520QF, Dell G15 5530, Dell G16 7630 ...
Article Properties
Article Number: 000226835
Article Type: Solution
Last Modified: 25 Sep 2025
Version:  3
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