NetWorker: Back-ups mislukken met foutmelding "save: Kan opslagsessie niet sluiten: Can't create index directory for client"

Summary: Back-ups mislukken met foutmelding "save: Kan opslagsessie niet sluiten: Can't create index directory for client"

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Symptoms

Back-up mislukt met fout: 
save: Unable to close save session: can't create index directory for client

In het actielogboek wordt het volgende weergegeven: 
129292:save:Successfully established Client direct save session for save-set ID '2055369197' (Client_name:C:\) with Data Domain volume 'Volume'.
174922:save: Step (5 of 6) for PID-1664: Successfully connected to the target media device through the nsrmmd process on the host 'Server' for the save set 'C:\'.
174422:save: Step (6 of 6) for PID-1664: Reading the save sets and writing to the target device.
90099:save: Unable to close save session: can't create index directory for client 'Client_name'


CLIENT_NAME: E:\                  level=incr,      0 KB 00:00:09      0 files
Completed savetime=1719824873
90015:save: The backup of VSS emit save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
94694:save: The backup of save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
90099:save: Unable to close save session: can't create index directory for client 'ClientName'\
...
90014:save: The backup of VSS emit save set 'C:\' failed.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.

Cause

De server is gemigreerd naar nieuwe hardware met een andere schijfconfiguratie. Indexen zijn teruggezet op hun standaardlocatie, maar het veld Indexpad is geconfigureerd voor meerdere clients.

Resolution

Zorg ervoor dat het indexpad het juiste pad weergeeft of vrij is om de standaardlocatie aan te geven.

Index path.jpg

 

Affected Products

NetWorker
Article Properties
Article Number: 000226860
Article Type: Solution
Last Modified: 14 Aug 2024
Version:  1
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