NetWorker: Sikkerhetskopiering mislykkes med feilmeldingen "lagre: Kan ikke lukke lagringsøkten: Kan ikke opprette indekskatalog for klient"

Summary: Sikkerhetskopiering mislykkes med feilmeldingen "lagre: Kan ikke lukke lagringsøkten: Kan ikke opprette indekskatalog for klient"

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Symptoms

Sikkerhetskopiering mislykkes og viser feilmelding: 
save: Unable to close save session: can't create index directory for client

Handlingsloggen viser: 
129292:save:Successfully established Client direct save session for save-set ID '2055369197' (Client_name:C:\) with Data Domain volume 'Volume'.
174922:save: Step (5 of 6) for PID-1664: Successfully connected to the target media device through the nsrmmd process on the host 'Server' for the save set 'C:\'.
174422:save: Step (6 of 6) for PID-1664: Reading the save sets and writing to the target device.
90099:save: Unable to close save session: can't create index directory for client 'Client_name'


CLIENT_NAME: E:\                  level=incr,      0 KB 00:00:09      0 files
Completed savetime=1719824873
90015:save: The backup of VSS emit save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
94694:save: The backup of save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
90099:save: Unable to close save session: can't create index directory for client 'ClientName'\
...
90014:save: The backup of VSS emit save set 'C:\' failed.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.

Cause

Serveren ble migrert til ny maskinvare med en annen stasjonskonfigurasjon. Indekser ble flyttet tilbake til standardplasseringen, men feltet Indeksbane er konfigurert for flere klienter.

Resolution

Kontroller at indeksbanen viser riktig bane eller er tydelig for å angi standardplasseringen.

Stikkord path.jpg

 

Affected Products

NetWorker
Article Properties
Article Number: 000226860
Article Type: Solution
Last Modified: 14 Aug 2024
Version:  1
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