NetWorker：備份失敗，並顯示錯誤「save：無法關閉儲存工作階段：無法為用戶端建立索引目錄」
Summary: 備份失敗，並顯示錯誤「save：無法關閉儲存工作階段：無法為用戶端建立索引目錄」
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Symptoms
備份失敗並出現錯誤：
動作記錄顯示：
save: Unable to close save session: can't create index directory for client
動作記錄顯示：
129292:save:Successfully established Client direct save session for save-set ID '2055369197' (Client_name:C:\) with Data Domain volume 'Volume'.
174922:save: Step (5 of 6) for PID-1664: Successfully connected to the target media device through the nsrmmd process on the host 'Server' for the save set 'C:\'.
174422:save: Step (6 of 6) for PID-1664: Reading the save sets and writing to the target device.
90099:save: Unable to close save session: can't create index directory for client 'Client_name'
CLIENT_NAME: E:\ level=incr, 0 KB 00:00:09 0 files
Completed savetime=1719824873
90015:save: The backup of VSS emit save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
94694:save: The backup of save set '\\?\GLOBALROOT\Device\HarddiskVolume1\' succeeded.
90099:save: Unable to close save session: can't create index directory for client 'ClientName'\
...
90014:save: The backup of VSS emit save set 'C:\' failed.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.Cause
伺服器已遷移至使用不同磁碟機組態的新硬體。索引已移回其預設位置，但為多個用戶端配置了“索引路徑”字段。
Resolution
確保索引路徑顯示正確的路徑，或清晰指示預設位置。
Affected Products
NetWorkerArticle Properties
Article Number: 000226860
Article Type: Solution
Last Modified: 14 Aug 2024
Version: 1
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