PowerStore: The Pre-Upgrade Health Check (PUHC) determines if there are drives whose wear level is too high

Summary: The Pre-Upgrade Health Check (PUHC) determines if there are drives whose wear level is too high.

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Symptoms

The PowerStore health check (PUHC) may fail the off_release_drive_wear_check validation, with the following error:

Drives have approached high wear level <drive numbers>. Error ID: 0xE1005002050C

The health check is an off-release PUHC check that is contained in the Health Check thin package; see Additional Info section for information about the Health Check thin package.

If the condition is present, then when PUHC is invoked, the PowerStore Manager's Upgrade window yields the following output:
Error on the PowerStore Manager's Upgrade window
Error on the Job Details

 

Cause

Upgrading to 4.0 with worn out drives may lead to a data unavailable condition.

 

Resolution

Replace the identified drives.
Contact Dell Technical Support for assistance in confirming the need for drive replacements. Reference this KB Article for expedited handling.

 

Affected Products

PowerStore
Article Properties
Article Number: 000227058
Article Type: Solution
Last Modified: 14 Jun 2025
Version:  6
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