PowerEdge: R860 BCM5719 bus alvorlig fejl med PCI1360 og PCI1318

Summary: PowerEdge R860 BCM5719 bus alvorlig fejl med PCI1360 og PCI1318

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Symptoms

Brugere kan støde på fatale busfejl for PCI1360 og PCI1318, når systemet fungerer korrekt.

Livscyklusloggen viser som følger:

2024-07-10 05:14:39    61    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-10 05:14:42    62    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-10 05:14:43    63    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:14:43    64    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-10 05:14:46    66    PST0209    System BIOS has halted due to Non-Maskable Interrupt (NMI).
2024-07-10 05:48:04    92    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:48:20    94    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-13 01:59:23    115    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:25    116    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-13 01:59:29    119    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-13 01:59:31    121    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:31    122    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:49    198    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:50    199    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:56    203    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:57    204    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:49:01    208    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:23:42    236    SEC0033    The chassis is open while the power is off.
2024-07-17 00:32:30    243    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:32    244    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:34    247    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:32:37    249    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:38    250    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:47    254    CPU0704    CPU 4 machine check error detected.
2024-07-17 00:33:08    268    CPU0704    CPU 1 machine check error detected.

Der er en fejl i opstartsfiguren som følger, som angiver slot1 BCM5719 netværkskort:

PCIe-fejl

Fejlfinding:

  1. BIOS- og iDRAC-firmware er den nyeste version.
  2. Brugeren har flere enhedsservere, men kun denne server har den fatale fejl i bussen. Udfør en genstart, og problemet fortsætter.
  3. Sæt Broadcom NetXtreme-BCM5719 på plads, og problemet forbliver.

Cause

Der opstod et ustabilt problem med BCM5719 netværkskort.

Resolution

Følg de anbefalede handlinger i selve begivenheden.

Udfør et eller alle nedenstående trin:

  1. Sørg for, at enheden, BIOS og iDRAC er opdateret til den nyeste firmware.
  2. Hvis der opstod et batchproblem, skal du opdatere OS-versionen for programrettelser eller hotfixes. Opdater enhedsdrivere.
  3. Udfør en genstart.
  4. Hvis det er muligt, skal du sørge for, at kablerne føres og tilsluttes korrekt. Fjern og geninstaller enheden.
  5. Deaktiver slot1 i BIOS, eller den bedste måde er at skifte til en anden PCIe-slot til test. Hvis problemet følger efter Broadcom NetXtreme-BCM5719, kan du overveje at udskifte dette netværkskort.

Affected Products

OEMR R860, PowerEdge R860, PowerFlex custom node R860
Article Properties
Article Number: 000227163
Article Type: Solution
Last Modified: 28 Aug 2025
Version:  5
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