PowerEdge: Error irrecuperable del bus BCM5719 del R860 con PCI1360 y PCI1318

Summary: Error irrecuperable de bus de BCM5719 de PowerEdge R860 con PCI1360 y PCI1318

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Symptoms

Los usuarios pueden encontrar errores irrecuperables de bus para PCI1360 y PCI1318 cuando el sistema funciona correctamente.

El registro de ciclo de vida muestra lo siguiente:

2024-07-10 05:14:39    61    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-10 05:14:42    62    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-10 05:14:43    63    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:14:43    64    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-10 05:14:46    66    PST0209    System BIOS has halted due to Non-Maskable Interrupt (NMI).
2024-07-10 05:48:04    92    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:48:20    94    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-13 01:59:23    115    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:25    116    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-13 01:59:29    119    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-13 01:59:31    121    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:31    122    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:49    198    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:50    199    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:56    203    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:57    204    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:49:01    208    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:23:42    236    SEC0033    The chassis is open while the power is off.
2024-07-17 00:32:30    243    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:32    244    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:34    247    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:32:37    249    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:38    250    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:47    254    CPU0704    CPU 4 machine check error detected.
2024-07-17 00:33:08    268    CPU0704    CPU 1 machine check error detected.

Hay un error en la figura de arranque de la siguiente manera, que indica la ranura 1 BCM5719 la tarjeta de red:

Error de PCIe

Solución de problemas:

  1. El firmware del BIOS y de iDRAC es la versión más reciente.
  2. El usuario tiene varios servidores de unidades, pero solo este servidor tiene el error irrecuperable de bus. Realice un ciclo de apagado y encendido de CA, y el problema persiste.
  3. Vuelva a insertar el BCM5719 Broadcom NetXtreme y el problema persiste.

Cause

Se produjo un problema de tarjeta de red inestable de BCM5719.

Resolution

Siga las acciones recomendadas en el evento en sí.

Realice uno o todos los pasos que se indican a continuación:

  1. Asegúrese de que el dispositivo, el BIOS y la iDRAC estén actualizados al firmware más reciente.
  2. Si se produjo un problema por lotes, actualice la versión del sistema operativo para los parches o revisiones. Actualice los controladores de dispositivos.
  3. Realice un ciclo de apagado y encendido de CA.
  4. Si es posible, asegúrese de que los cables estén correctamente colocados y conectados. Quite y reinstale el dispositivo.
  5. Deshabilite la ranura1 en el BIOS o la mejor manera es intercambiarla con otra ranura PCIe para realizar pruebas. Si el problema persiste en el BCM5719 Broadcom NetXtreme, es posible que desee considerar el reemplazo de esta tarjeta de red.

Affected Products

OEMR R860, PowerEdge R860, PowerFlex custom node R860
Article Properties
Article Number: 000227163
Article Type: Solution
Last Modified: 28 Aug 2025
Version:  5
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