PowerEdge: R860 BCM5719 feilslått buss med PCI1360 og PCI1318

Summary: PowerEdge R860 BCM5719 uopprettelig feil i bussen med PCI1360 og PCI1318

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Symptoms

Brukere kan støte på fatale bussfeil for PCI1360 og PCI1318 når systemet fungerer som det skal.

Livssyklusloggen viser følgende:

2024-07-10 05:14:39    61    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-10 05:14:42    62    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-10 05:14:43    63    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:14:43    64    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-10 05:14:46    66    PST0209    System BIOS has halted due to Non-Maskable Interrupt (NMI).
2024-07-10 05:48:04    92    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:48:20    94    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-13 01:59:23    115    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:25    116    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-13 01:59:29    119    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-13 01:59:31    121    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:31    122    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:49    198    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:50    199    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:56    203    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:57    204    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:49:01    208    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:23:42    236    SEC0033    The chassis is open while the power is off.
2024-07-17 00:32:30    243    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:32    244    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:34    247    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:32:37    249    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:38    250    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:47    254    CPU0704    CPU 4 machine check error detected.
2024-07-17 00:33:08    268    CPU0704    CPU 1 machine check error detected.

Det er en feil i oppstartstallet som indikerer spor 1 BCM5719 nettverkskort:

PCIe-feil

Feilsøking:

  1. BIOS- og iDRAC-fastvare er siste versjon.
  2. Brukeren har flere enhetsservere, men bare denne serveren har den alvorlige bussfeilen. Utfør en vekselstrømsyklus, og problemet vedvarer.
  3. Sett inn Broadcom NetXtreme på nytt BCM5719, og problemet gjenstår.

Cause

Det har oppstått et ustabilt problem BCM5719 nettverkskortet.

Resolution

Følg de anbefalte handlingene i selve hendelsen.

Gjør ett eller alle trinnene nedenfor:

  1. Kontroller at enheten, BIOS og iDRAC er oppdatert til den nyeste fastvaren.
  2. Hvis det oppstod et satsvis problem, oppdaterer du OS-versjonen for korrigeringsfiler eller hurtigreparasjoner. Oppdater enhetsdriverne.
  3. Utfør en vekselstrømsyklus.
  4. Hvis mulig, kontroller at kablene er riktig ført og tilkoblet. Fjern og installer enheten på nytt.
  5. Deaktiver spor 1 i BIOS, eller den beste måten er å bytte til et annet PCIe-spor for testing. Hvis problemet følger Broadcom NetXtreme-BCM5719, kan du vurdere å bytte ut dette nettverkskortet.

Affected Products

OEMR R860, PowerEdge R860, PowerFlex custom node R860
Article Properties
Article Number: 000227163
Article Type: Solution
Last Modified: 28 Aug 2025
Version:  5
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