PowerEdge: Erro fatal de barramento BCM5719 R860 com PCI1360 e PCI1318

Summary: Erro fatal no barramento BCM5719 PowerEdge R860 com PCI1360 e PCI1318

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Symptoms

Os usuários podem identificar erros fatais de barramento para PCI1360 e PCI1318 quando o sistema estiver funcionando corretamente.

O registro do ciclo de vida mostra o seguinte:

2024-07-10 05:14:39    61    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-10 05:14:42    62    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-10 05:14:43    63    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:14:43    64    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-10 05:14:46    66    PST0209    System BIOS has halted due to Non-Maskable Interrupt (NMI).
2024-07-10 05:48:04    92    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-10 05:48:20    94    NIC100    The NIC in Slot 1 Port 1 network link is down.
2024-07-13 01:59:23    115    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:25    116    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-13 01:59:29    119    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-13 01:59:31    121    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-13 01:59:31    122    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:49    198    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:50    199    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:48:56    203    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-16 22:48:57    204    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-16 22:49:01    208    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:23:42    236    SEC0033    The chassis is open while the power is off.
2024-07-17 00:32:30    243    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:32    244    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:34    247    PCI1318    A fatal error was detected on a component at bus 7 device 5 function 0.
2024-07-17 00:32:37    249    PCI1360    A bus fatal error was detected on a component at slot 1.
2024-07-17 00:32:38    250    PCI1318    A fatal error was detected on a component at bus 8 device 0 function 0.
2024-07-17 00:32:47    254    CPU0704    CPU 4 machine check error detected.
2024-07-17 00:33:08    268    CPU0704    CPU 1 machine check error detected.

Há um erro na figura de inicialização como segue, que indica o slot1 BCM5719 placa de rede:

Erro de PCIe

Solução de problemas:

  1. O firmware do BIOS e iDRAC é a versão mais recente.
  2. O usuário tem vários servidores de unidade, mas somente este servidor tem o erro fatal de barramento. Execute um ciclo de alimentação CA e o problema permanece.
  3. Recoloque o BCM5719 Broadcom NetXtreme e o problema permanece.

Cause

Ocorreu um BCM5719 problema de instabilidade na placa de rede.

Resolution

Siga as ações recomendadas no próprio evento.

Execute uma ou todas as etapas abaixo:

  1. Certifique-se de que o dispositivo, o BIOS e o iDRAC estejam atualizados para o firmware mais recente.
  2. Se ocorrer um problema em lotes, atualize a versão do SO para patches ou hotfixes. Atualize os drivers de dispositivo.
  3. Execute um ciclo de alimentação CA.
  4. Se possível, certifique-se de que os cabos estejam corretamente roteados e conectados. Remova e reinstale o dispositivo.
  5. Desative o slot1 no BIOS ou a melhor maneira é trocar por outro slot PCIe para teste. Se o problema seguir o BCM5719 Broadcom NetXtreme, convém considerar a substituição desta placa de rede.

Affected Products

OEMR R860, PowerEdge R860, PowerFlex custom node R860
Article Properties
Article Number: 000227163
Article Type: Solution
Last Modified: 28 Aug 2025
Version:  5
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