NMC 資料庫備份在更新至 NetWorker 19.11 後失敗

Summary: 在 Windows 2022 上升級至 NetWorker 19.11 後,NMC 資料庫備份開始失敗。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

升級至 NetWorker 19.11 後,NMC 資料庫備份失敗。

原則動作記錄中的錯誤:
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
108179:savepsm: Replicating database contents to C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata...
108180:savepsm: Unable to execute C:\Program Files\EMC NetWorker\Management\GST\postgres_latest\bin\pg_basebackup.exe in order to copy the database
108181:savepsm: See 'C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log' for details
C:\Program Files\EMC NetWorker\Management\GST\logs\pg_basebackup.log 中的錯誤:
pg_basebackup: incompatible server version 12.18
pg_basebackup: removing data directory "C:\Program Files\EMC NetWorker\Management\nmcdb_stage\pgdata"

Cause

有了 NetWorker 19.11,Postgres 已更新至 12.18 版。然而, postgres_link 下面 C:\Program Files\EMC NetWorker\Management\GST 仍然連結到Postgres 11.21。

這是錯誤連結的範例:

 <SYMLINKD>     postgres_latest [C:\Program Files\EMC NetWorker\Management\GST\postgres\11.21]

Resolution

請遵循這些步驟以解決此問題:

1) 前往 C:\Program Files\EMC NetWorker\Management\GST。
2) 刪除連結postgres_latest。
3) 重新建立連結以指向 Postgres 12.18 資料夾。

mklink /D "C:\Program Files\EMC NetWorker\Management\GST\postgres_latest" "C:\Program Files\EMC NetWorker\Management\GST\postgres\12.18"

 

Article Properties
Article Number: 000227517
Article Type: Solution
Last Modified: 12 Aug 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.