NetWorker：GSTD 服務當機
Summary: 升級後，GSTD 服務一直當機。
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Symptoms
從gstd.raw：
0 8/14/2024 12:45:45 PM 2 0 0 10528 5920 0 gstd NSR warning http: Web server exited unexpectedly. Possible reasons include: previous instance of httpd is still running. Please see 'web_output' file in this product's logs directory for the web server's output messages
31582 8/14/2024 12:45:47 PM 2 0 0 10528 5920 0 gstd NSR warning *** gstd stopping at Wed Aug 14 12:45:47 2024
從web_output：
AH00526: Syntax error on line 156 of C:/Program Files/Legato/Management/GST/apache/conf/httpd.conf:
SSLCertificateFile: file 'C:/Program Files/Legato/MANAGE~1/GST/apache/conf/server.crt' does not exist or is empty
Cause
這可能與該特定伺服器上的 8.3 檔名設置有關。8.3 檔名約定（也稱為短檔名）是 Windows 中使用的舊命名系統。它將檔名限制為最多 8 個字元，後跟一個句點，檔擴展名最多為 3 個字元。
Resolution
當我們注意到 httpd.conf 檔案中有與 SSL 憑證相關的錯誤訊息時，我們檢查了第 156 行的檔案，發現 SSL 憑證的路徑為 "C:\PROGRA~1\Legato\MANAGE~1\GST\apache\conf\server.key"，而 NMC 安裝在 C:\Program Files\Legato\Management\GST\apache\conf\httpd.
因此，我們將 SSL 憑證的路徑從 "C:\PROGRA~1\Legato\MANAGE~1\GST\apache\conf\server.key" 的輸出傳送至 "C:\Program Files\Legato\Management\GST\apache\conf\server.crt" 的 httpd.conf 檔案。
Article Properties
Article Number: 000227799
Article Type: Solution
Last Modified: 13 Feb 2025
Version: 2
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