NetWorker：GSTD 服务崩溃
Summary: 自升级以来，GSTD 服务一直崩溃。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
从 gstd.raw：
0 8/14/2024 12:45:45 PM 2 0 0 10528 5920 0 gstd NSR warning http: Web server exited unexpectedly. Possible reasons include: previous instance of httpd is still running. Please see 'web_output' file in this product's logs directory for the web server's output messages
31582 8/14/2024 12:45:47 PM 2 0 0 10528 5920 0 gstd NSR warning *** gstd stopping at Wed Aug 14 12:45:47 2024
从 web_output：
AH00526: Syntax error on line 156 of C:/Program Files/Legato/Management/GST/apache/conf/httpd.conf:
SSLCertificateFile: file 'C:/Program Files/Legato/MANAGE~1/GST/apache/conf/server.crt' does not exist or is empty
Cause
这可能与该特定服务器上的 8.3 文件名设置有关。8.3 文件名约定（也称为短文件名）是 Windows 中使用的传统命名系统。它将文件名限制为最多 8 个字符，后跟句点和最多 3 个字符的文件扩展名。
Resolution
当我们注意到 httpd.conf 文件中与 SSL 证书相关的错误消息时，我们检查了第 156 行的文件，发现 SSL 证书的路径为 "C:\PROGRA~1\Legato\MANAGE~1\GST\apache\conf\server.key"，而 NMC 安装在 C:\Program Files\Legato\Management\GST\apache\conf\httpd.
因此，我们将 SSL 证书的路径从 "C:\PROGRA~1\Legato\MANAGE~1\GST\apache\conf\server.key" 设置为 "C:\Program Files\Legato\Management\GST\apache\conf\server.crt" 在 httpd.conf 文件中。
Article Properties
Article Number: 000227799
Article Type: Solution
Last Modified: 13 Feb 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.