NetWorker: Updating the external authority configuration fails
Summary: Updating the external authority from the command line fails with Server message: Failed to verify configuration < Authority name>: An authentication error occurred while accessing the naming or directory service: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090449, comment: AcceptSecurityContext error, data 52e, v3839]. ...
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Symptoms
Updating the external authority from the command line returns an error.
# authc_config -u Administrator -e update-config -D config-id=1 -D config-user-group-attr=memberOf -D "config-user-dn-password=-ABC!.@123$net-" Enter password: ERROR [main] (DefaultLogger.java:222) - Error while performing Operation: com.emc.brs.auth.common.exception.BRHttpError Exception: 400 . Server message: Failed to verify configuration <Auhtority name>: An authentication error occurred while accessing the naming or directory service: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C090449, comment: AcceptSecurityContext error, data 52e, v3839]
NOTE: LDAP Error code 49...data 52e is an AD/LDAP bind account authentication error. This error appears when the LDAP authentication request fails due to "invalid credentials."
The bind account password is correct.
The bind account password contains special characters.
The special characters are supported by the NetWorker authentication service.
Cause
Special characters in the bind account password were not correctly passed to the Active Directory when enclosed in double quotes.
Resolution
Ensure that the bind account password is enclosed in single quotes, which allows it to be interpreted as a literal string.
For example:
authc_config -u Administrator -e update-config -D config-id=1 -D config-user-group-attr=memberOf -D config-user-dn-password='-ABC!.@123$net-'Additional Information
Affected Products
NetWorkerArticle Properties
Article Number: 000227831
Article Type: Solution
Last Modified: 13 Sep 2024
Version: 3
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