VMware View 失敗,並顯示錯誤「無法從 vCenter 擷取資料:TCP/UDP IP 錯誤 -1」
Summary: NetWorker VMware Protection (NVP) 整合是透過 vProxy 裝置進行設定。VMware View 開始無法重新整理,並顯示「TCP/UDP IP 錯誤 -1」。
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
NetWorker Management Console (NMC) VMware View 重新整理執行時會產生下列錯誤訊息:
渲染的項目 /nsr/logs/daemon.raw 記錄顯示:
MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg NSR notice MM/DD/YYYY HH:MM:SS 0 16 nsrdisp_nwbg-D0 Running nsrvim.... MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: nsrvim starting on my-nsr.domain.com (process 212775). MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: Connecting to NetWorker on 'my-nsr.domain.com'. MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: Querying NSR hypervisor resource 'my-vcenter.domain.com' MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: Connecting to service at https://my-vcenter.domain.com/sdk MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: TCP/UDP IP error -1 MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP notice 33 job 'nsrvim' progress message: nsrvim exiting on my-nsr.domain.com (process 212775). MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP error 37 Unable to fetch data from vCenter: TCP/UDP IP error -1 MM/DD/YYYY HH:MM:SS 2992023296 2127139 0 my-nsr.domain.com nsrdisp_nwbg RAP error 37 Unable to fetch data from vCenter: TCP/UDP IP error -1 MM/DD/YYYY HH:MM:SS 2300032768 2127235 0 my-nsr.domain.com nsrdisp_nwbg NSR warning 96 Unable to get the latest environment for my-vcenter.domain.com Hypervisor resource from previous run of 'nsrvim'.
NetWorker:如何使用 nsr_render_log 呈現.raw紀錄檔
NetWorker 伺服器和 vCenter 伺服器之間的名稱解析 (短名稱、完整網域名稱和 IP 位址) 可如預期運作。連接埠連線能力測試顯示從 NetWorker 伺服器透過連接埠 443 成功連線至 vCenter:
[root@my-nsr /]# nsrports -t my-vcenter.domain.com -p 443 Forward lookup for my-vcenter.domain.com Query time: 0.001 sec Canonical name (CNAME): my-vcenter.domain.com Address (A): 192.168.9.1 Connect to port 443: Succeeded (0.000 sec) Reverse lookup for 192.168.9.1 Query time: 0.000 sec Name: my-vcenter.domain.com [root@my-nsr /]# curl -v my-vcenter.domain.com:443 * Trying 192.168.9.1:443... * Connected to my-vcenter.domain.com (192.168.9.1) port 443 (#0) > GET / HTTP/1.1 > Host: my-vcenter.domain.com:443 > User-Agent: curl/7.76.1 > Accept: */* > * Empty reply from server * Closing connection 0 curl: (52) Empty reply from server [root@nsr logs]#
NetWorker VMware Inventory Manager (nsrvim) 二進位執行與偵錯層級 9 顯示:
[root@my-nsr /]# nsrvim --names my-vcenter.domain.com -D 9 ... MM/DD/YYYY HH:MM:SS nsrvim-D1 Virtualization library fault 'TCP/UDP IP error -1' [get host by name failed in tcp_connect()]. ... MM/DD/YYYY HH:MM:SS nsrvim-D1 nsrvim finished with code: 2
Cause
NetWorker 伺服器 VMware View 工作流程會先嘗試使用 /etc/hosts 檔,然後再使用功能變數名稱系統 (DNS)。Linux 作業系統有損毀情形 /etc/hosts 檔案,而該檔案可防止 NetWorker VMware View 工作流程取得正確的 vCenter 詳細資料。在一個實例中,Linux /etc/hosts 檔案包含通常不在預設檔案中的額外特殊字元:
Resolution
可使用 /etc/hosts 應更新檔以反映標準文件的內容。請確定 /etc/hosts 在執行任何更新之前取得檔案。如果需要更多協助,請聯絡 Linux 作業系統發佈支援。
Affected Products
NetWorkerArticle Properties
Article Number: 000227855
Article Type: Solution
Last Modified: 04 Nov 2025
Version: 2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.