PowerProtect: No se puede detectar un trabajo de detección de vCenter, error: 500

Summary: El SO PowerProtect Data Manager no puede detectar un vCenter. Error de trabajo de detección: 500 No se puede encontrar una ruta de certificación válida al destino solicitado.

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Symptoms

Discovery Job Error: 500 : "{"code":500,"reason":"Failed to connect to <PPDM FQDN>: HTTP transport error: javax.net.ssl.SSLHandshakeException: 
PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: Unable to find valid certification path to requested target","remediation":null,"timestamp":1723825208953,"path":"/api/v2/vmwareservice/vcenters/validate-connection","extendedInfo":null}".

Cause

Certificado vencido

Resolution

  1. Conéctese a la IP de administración de PowerProtect Data Manager mediante SSH.
    1. Experimentar /var/log/brs/vmdm
    2. Revise los registros: vmdm-discovery.log <unable to find valid certification path to requested target>
  2. Conéctese a la IP de administración de PowerProtect Data Manager mediante un navegador web.
    1. Vaya a Administration >Certificates, en el panel derecho, compruebe si hay Certificates Expired.
    2. Seleccione Expired Certificate y, a continuación, haga clic en Regenerate Certificates
  3. Vaya a Infrastructure >Asset Sources, seleccione el nombre de vCenter y haga clic en Discovery
  4. Vaya a Jobs >System Jobs, compruebe el proceso de descubrimiento manual

Affected Products

Data Protection Suite, PowerProtect Data Protection Appliance, PowerProtect Data Manager Appliance
Article Properties
Article Number: 000227955
Article Type: Solution
Last Modified: 16 Oct 2024
Version:  1
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