Dell Networking N2200 链路故障或卡在启动环路中

Summary: 交换机端口故障,无链路且 LED 指示灯熄灭。交换机偶尔会卡在引导环路中。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

问题

交换机端口故障,无链路且 LED 指示灯熄灭。交换机有时会卡在启动循环中。以下是在故障设备上记录的错误:
 
AQuantia PHY 0x1 unknown sysIntfCurrentMode = 1
AQuantia PHY 0x1 unknown sysIntfCurrentMode = 1
AQuantia PHY 0x1 unknown sysIntfCurrentMode = 1
AQuantia PHY 0x1 unknown sysIntfCurrentMode = 1
AQuantia PHY 0x1 unknown sysIntfCurrentMode = 1
PTB file to be loaded on PHYID:0x1 device:0x4
Failed to load PTB file on PHYID:0x1, aq_rv=246
BRCM:hpcAqPhyReset: Failed to load PTB file on BCMport:47 phy addr:0x1
 
提醒:这些消息在引导时以错误状态显示。此外,如果我们在启动后运行任何与接口相关的命令,它将在控制台上显示这些错误。

受影响的平台:N2248PX、N2248X、N2224PX、N2224X
 

根本原因

PHY 降级(SPI 接口故障)会导致 SPI 闪存读取失败。在现场工作约 1.5 年后,无法从 SPI 闪存读取 PHY 固件编程。
 

解决方法

将 OS6 固件版本更新到 6.6.3.15 或 6.7.1.1 及更高版本以解决此问题。

在此处查找最新软件:
PowerSwitch N2200-ON 系列 - 驱动程序和下载


Affected Products

PowerSwitch N2200-ON Series
Article Properties
Article Number: 000228026
Article Type: How To
Last Modified: 23 Aug 2024
Version:  1
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