Dell G2724D Monitor FreeSync Premium Support

Summary: The following article provides information about the supportability of the FreeSync Premium within the AMD Adrenalin application.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Dell G2724D Monitor users might ask why the monitor is not recognized as Free Sync Premium within the AMD Adrenalin application when using the AMD graphics card.

Affected Monitors:

  • Dell 27 Gaming Monitor - G2724D

 

Cause

Process ID (PID) is incorrectly identified in the AMD adrenalin application.

 

Resolution

This is expected behavior as AMD Adrenalin incorrectly recognizes the Process ID of the monitor and this would cause incorrect reading and reporting within the application. This can be seen only if the monitor is in Standard mode where the monitor would be recognized as an Adaptive Sync and with HDR on it would be recognized as FreeSync Premium.

This would not impact the functionality of the monitor as the NVIDIA FreeSync is based on the Video Electronics Standards Association (VESA) Adaptive sync technology.

AMD FreeSync technology:

AMD FreeSync technology provides a tear-free, flicker-free gaming experience, and smooth video playback when paired with AMD Radeon graphics, and works over HDMI and DisplayPort effortlessly.

VESA adaptive sync technology:

Adaptive Sync is an open standard developed by VESA that enables the synchronization of a display's refresh rate with the GPU's frame rate output. This technology allows for a seamless gaming experience by eliminating screen tearing, stuttering, and input lag. Adaptive Sync is compatible with a wide range of devices, including desktop monitors, laptops, and mobile devices, making it a versatile and widely adopted technology.

 

Affected Products

Dell 27 Gaming Monitor G2724D
Article Properties
Article Number: 000228439
Article Type: Solution
Last Modified: 29 Aug 2025
Version:  3
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