PPDM 檔案系統代理程式資料還原失敗,錯誤代碼為 ARF0032

Summary: PowerProtect Data Manager File System 代理程式資料還原失敗,錯誤代碼為 ARF0032,無法執行檔案層級還原。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

這些訊息與故障相關聯:

File System agent Data restore fails with error code ARF0032, Unable to perform a file-level restore at ######### to the target volume drive-letter:\Restore because the third party component Robocopy produced the following error: the exit code is 9, several files did not copy.

The restore of this backup copy cannot be completed because an operation by a third party component was unsuccessful. Robocopy recovers with 1 error, check detail in log C:\Program Files\DPSAPPS\fsagent\logs\

若要故障診斷此問題:

  1. 確認目標磁碟區中有足夠的磁碟空間。問題解決後,請重試操作。
  2. 備份來源可能因為逾時而已卸載,使用預設持續時間。PowerProtect Data Manager FS 使用者指南提供增加逾時的詳細資訊。

Cause

還原所需的時間超過還原逾時值。

Resolution

增加還原逾時

增加還原逾時***
根據預設,掛接作業會在 30 分鐘後逾時,且備份副本會取消掛接。運行大檔的檔級還原時,可以增加還原超時。

如果大型檔的檔級還原在完成之前超時,請執行此任務。

  1. 在以下位置之一建立名為 browsersvc.cmd 的檔案:
    • 在 Windows 上,C:\Program Files\DPSAPPS\fsagent\settings
    • 在 Linux 上,為 /opt/dpsapps/fsagent/settings
  2. 將以下行添加到檔中,併為兩個變數指定相同的超時值(以分鐘為單位):
    • {"-idletimeout":"timeout", "-resexpiry":"timeout"}
      • 例如,輸入此行以將還原超時設置為 60 分鐘:
      • {"-idletimeout":"60", "-resexpiry":"60"}

Affected Products

PowerProtect Software
Article Properties
Article Number: 000228692
Article Type: Solution
Last Modified: 29 Jan 2025
Version:  1
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