Avamar:Proxy 部署管理員 - 新代理因鎖定檔案錯誤而無法部署

Summary: Avamar:代理部署管理員 - 新代理無法部署,因為「開啟代理電源時發生錯誤:無法存取檔案,因為檔案已鎖定」

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

由於以下原因,使用 Proxy Deployment Manager 在 VSAN 環境中部署新代理可能會失敗。

錯誤訊息:開啟代理電源時發生錯誤:無法存取檔案,因為檔案已鎖定。」
記錄位置:此錯誤會出現在 Avamar Server 的下列記錄檔中:

/usr/local/avamar/var/log/vcs/deploymanager.log

記錄詳細資料

TRACE [Thread-39      ][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...147079090986
DEBUG [Thread-39      ][           worker.DeployWorker#              run]: Powering on VM
TRACE [Thread-40      ][             util.VcConnection#        keepAlive]: Keep-aliving VC session
TRACE [Thread-40      ][ impl.ConnectionManagerService#    sendKeepAlive]: Keep-alive connection manager session: ...85fdd16e4831
WARN  [Thread-39      ][           worker.DeployWorker#              run]: Error powering on proxy: Unable to access file since it is locked
WARN  [Thread-39      ][           worker.DeployWorker#              run]: Uncaught MethodFault null
DEBUG [Thread-39      ][             worker.TaskWorker#teTaskDescription]: Updating task description:
INFO  [Thread-39      ][             worker.TaskWorker#    sendTaskError]: Sending fault com.vmware.vim25.LocalizedMethodFault@60a82b15
INFO  [Thread-39      ][           worker.DeployWorker#              run]: Deploy of proxy gnewproxyhostname.example.com (19.10.100-166) to host esxi.example.com was not successful. Cleaning up deploy artifacts...
DEBUG [Thread-39      ][             worker.TaskWorker#teTaskDescription]: Updating task description: Cleaning up after error...
INFO  [Thread-39      ][           worker.DeployWorker#              run]: keepDeployFailedProxy: false

 

Cause

檔案鎖定問題的原因在於:

  • 環境因素;此問題在大多數環境中都不會發生。
  • 嘗試開機失敗與手動開機之間延遲不足
  • 難以確定確切原因的計時問題。

Resolution

長期解決方案
解決此問題的修補程式將於 AV19.9 和 AV19.10SP1 中發佈。下一個主要 Avamar 版本也會提供此修正。

因應措施
請聯絡 Dell 支援,安裝修改後的部署管理員版本,在部署工作和開機工作之間增加延遲。

    Affected Products

    Avamar
    Article Properties
    Article Number: 000233945
    Article Type: Solution
    Last Modified: 29 Nov 2024
    Version:  4
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