PPDM:解决部分索引问题并出现异常“资产已部分编制索引。磁盘 xxxxxx 的索引运行失败”

Summary: PPDM NAS 索引编制作业已完成,但出现异常“资产已部分编制索引。Failed index run for disk xxxxxx“,因为临时目录在排序期间空间不足。此问题已在 PPDM 19.18 中得到修复。

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Symptoms

PPDM NAS 索引作业已完成,但出现异常 "The asset is partially indexed. Failed index run for disk xxxxxx".

在 /opt/emc/vmdirect/runtime/logs/searchLogBundles/SearchNode-searchnode1.dell.com-20241016T134915077/opt/emc/search/logs/indexing-worker/indexing-worker-searchnode1.dell.com.log 日志中,我们可以看到在对元数据进行排序时索引作业失败。

2024-10-16 11:43:03.253+0800    30      INFO    searchnode1.dell.com   4901    nas-sqlitedb.go(403)    main.convertNASSQLToFilelist    Sorting the NAS metadata filelist file
2024-10-16 11:43:03.27+0800     31      INFO    searchnode1.dell.com   4901    timeutils.go(31)        dellemc.com/search/common/ioutils.TimeTrack     SortFile time taken: 16.465611ms
2024-10-16 11:43:03.272+0800    32      INFO    searchnode1.dell.com   4901    timeutils.go(31)        dellemc.com/search/common/ioutils.TimeTrack     convertNASSQLToFilelist time taken: 3m14.624384496s
2024-10-16 11:43:03.272+0800    33      ERROR   searchnode1.dell.com   4901    assetindex.go(284)      main.assetIndex Failed Index Run[13]: Error processing SQLiteDB: ERROR:Failed to Sort file[[-T /var/log/dellemc/search/tmp /var/log/dellemc/search/tmp/CurrentMetadata4258804373.csv -o /var/log/dellemc/search/tmp/CurrentMetadata4258804373.csv]]: exit status 2
2024-10-16 11:43:03.276+0800    34      ERROR   searchnode1.dell.com   4901    indexing-worker.go(442) main.executeRun Failed to run indexing. Failed index run for disk 1729008810,
2024-10-16 11:43:03.277+0800    35      ERROR   searchnode1.dell.com   4901    jobtasks.go(342)        dellemc.com/search/common/jobtasks.(*TaskController).EndTask    Task Failed:[31] : {TZzwHzvp_V1zIQaM15CZ d9sXJC5q_V1i6SaM15AS Ihug-q3q_V1x8LaM15LU5 2024-10-16 03:12:42.185419479 +0000 UTC 2024-10-16 03:39:48.609908706 +0000 UTC 2024-10-16 03:43:03.276392124 +0000 UTC 1 6 3 searchnode1.dell.com false 0 31 Failed index run for disk 1729008810,  map[] map[assetId:1dc877dc-fd5e-5484-a5be-cc3bde6dfe4b backupId:R00oLSOMXJppA3HbB3i42ycp4C7wmq3-DK7s1nD1PrnRt4= plcId:9770751e-a086-4ae6-a4c2-d94d8aeddef8 plcJobId:93b28563-6759-4103-bfe0-e7262242f7d5] nbJQk5IBZA3oQJlyPBPJ}
2024-10-16 11:43:03.284+0800    36      ERROR   searchnode1.dell.com   4901    indexing-worker.go(753) main.endIndexingTask    Indexing Task Execution Failed : {
        "jobId": "TZzwHzvp_V1zIQaM15CZ",
        "taskId": "d9sXJC5q_V1i6SaM15AS",
        "parentId": "Ihug-q3q_V1x8LaM15LU5",
        "createTime": "2024-10-16T03:12:42.185419479Z",
        "startTime": "2024-10-16T03:39:48.609908706Z",
        "endTime": "2024-10-16T03:43:03.276392124Z",
        "jobType": 1,
        "taskType": 6,
        "state": 3,
        "executingNode": "searchnode1.dell.com",
        "retryable": false,
        "retryCount": 0,
        "returnCode": 31,
        "errorMsg": "Failed index run for disk 1729008810, ",
        "stats": {
                "itemsIndexPerSecond": 0,
                "msecsAdding": 0,

Cause

这是因为在排序过程中,临时目录空间不足。 

Resolution

提交错误 PPDM-302546 ,以在元数据的 SORT 失败时查找临时空间的备用位置。

这将在 PPDM 19.18 中永久修复。 

如果客户要求,工程师可以提供 PPDM 19.17 上的二进制文件以进行修复。请联系戴尔支持以获得有关解决问题的进一步帮助。 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000247583
Article Type: Solution
Last Modified: 14 Nov 2024
Version:  1
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