PowerProtect Data Manager 虚拟机备份失败ABV0006无法禁用存储迁移

Summary: PowerProtect Data Manager 软件用于通过 Transparent Snapshot Data Mover （TSDM） 和 VM Direct Engine 解决方案保护 vSphere 环境。在备份工作流中禁用 Storage vMotion 时，虚拟机备份将失败。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

备份会话日志显示以下内容：

YYYY-MM-DDTHH:MM:SS.MSZ INFO:   [9fa2351728f98d0d;8a8fdb3f448b6988] Disabling storage migration of virtual machine ...
YYYY-MM-DDTHH:MM:SS.MSZ DEBUG:  [9fa2351728f98d0d;8a8fdb3f448b6988] Attempting to disable storage migration of virtual machine 'vm-99041' ...
YYYY-MM-DDTHH:MM:SS.MSZ WARN:   [9fa2351728f98d0d;8a8fdb3f448b6988] Unable to execute the 'PrepareAccess' storage migration operation: VDDK Error: 1: Unknown error.

该 vproxyd-VDDK 来自内部代理或外部 VM Direct 引擎的日志显示：

YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO YYYY-MM-DDTHH:MM:SS:MSZ error -[13309] [Originator@6876 sub=IO] HandshakeCb; SSL(<io_obj p:0x00007f73280258a0, h:22, <TCP 'IP_OF_VCENTER : 59816'>, <TCP 'IP_OF_VCENTER : 443'>>); error: N7Vmacore3Ssl18SSLVerifyExceptionE(SSL Exception: Verification parameters:
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO --> PeerThumbprint: 84:99:52:DD:3C:E3:0D:C2:F1:28:4D:79:7C:3B:AC:98:98:9D:69:66
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO --> ExpectedThumbprint: d9:75:1e:fe:a9:71:cc:f7:10:8a:f1:35:6e:02:bf:00:59:e3:c4:51
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO --> ExpectedPeerName: vCenter_Servername
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO --> The remote host certificate has these problems:
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO -->
YYYY-MM-DDTHH:MM:SS:MSZ NOTICE: VDDK INFO --> * unable to get local issuer certificate)

 

Cause

在 PowerProtect Data Manager 一体机和 vCenter Server 之间配置了 HTTP 优化器。当备份流量通过优化器时，将插入不同的 SSL 证书。SSL 证书中的更改会导致 VMware Virtual Disk Development Kit （VDDK） SSL 握手失败，因为证书不匹配。

 

Resolution

配置 HTTP 优化器，使 PowerProtect Data Manager 一体机与 vCenter 流量之间的 SSL 数据保持不变。

 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000248586
Article Type: Solution
Last Modified: 18 Sep 2025
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.