Avamar:Hyper-V 备份失败并显示“无法为服务器创建检查点”

Summary: 为由于 Hyper-V 服务名称的检查点错误导致 Hyper-V 备份失败提供解决方案的知识库文章。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Hyper-V 备份失败,并显示以下消息:

 

2024-11-01 15:09:10 avhypervvss Error <43422>: Failed to create checkpoint for server: 'Hv2019-cl1'
2024-11-01 15:10:48 avhypervvss Error <43408>: Failed to create RCT checkpoint for the targets.
2024-11-01 15:10:48 avhypervvss Error <41674>: Failed to backup targets. Unable to snapshot targets.
2024-11-01 15:12:18 avhypervvss Error <41659>: Backup did not complete successfully

 

 

 

Cause

根本原因未知。

Hyper-V 插件程序尝试为 Hyper-V 群集服务名称本身(而不是群集虚拟机)的名称创建检查点。

使用 Avamar 群集配置的配置错误可能是罪魁祸首。

 

 

 

Resolution

使用 Avamar 群集配置向导取消注册然后重新注册 Hyper-V 群集客户端。

在 Avamar 用户界面 (AUI) 或 Avamar Administrator 控制台中清除 Hyper-V 群集客户端的“已激活”选项。

重新运行 Avamar 群集配置向导并重新注册 Hyper-V 群集客户端。

重试备份并确认作业成功。

Affected Products

Avamar, Avamar Plug-in for Hyper-V VSS
Article Properties
Article Number: 000252964
Article Type: Solution
Last Modified: 22 Jan 2025
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.