Dell Kioxia CM6 NVMe-drev rapporterer fatal PCIe-fejl under opdatering af firmware
Summary: PowerEdge-servere går ned med fatale PCIe-fejl under opdatering af firmwaren til Kioxia CM6 NVMe-drev.
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Symptoms
Opdatering af firmwaren på Kioxia CM6 NVMe-drev kan forårsage et operativsystemnedbrud (OS). Der rapporteres en alvorlig fejl i livscykluscontrollerloggen for PCIe-switchen, der er tilknyttet NVMe-drevene.
Efter OS-nedbruddet og efterfølgende genstart rapporterer drevene, at den opdaterede firmware er installeret korrekt.
10/24/24 7:00 RED110 Informational Downloading the Express-Flash-PCIe-SSD_Firmware_GMM6V_WN64_2.2.2_A08.EXE update package.
10/24/24 7:00 RED054 Informational An update job JID_298144489144 was created.
10/24/24 7:00 RED002 Informational Package successfully downloaded.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 0 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 1 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 2 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 3 In Bay 1 to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 0 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 1 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 2 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 3 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 0 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 1 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 2 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 3 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 227 device 0 function 0.
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 226 device 2 function 0.Cause
Serveren registrerer en timeout for NVMe-drev under firmwareopdateringen, hvilket får værtens operativsystem til at gå ned, mens iDRAC rapporterer en fatal PCIe-fejl.
Resolution
Dell Technologies har udgivet CM6-firmwareversion 2.2.2 for at løse dette problem. Dell Technologies anbefaler, at du opdaterer firmware til harddisken i et vedligeholdelsesvindue for at reducere risikoen for produktionen.
BEMÆRK: Mens problemet er løst i firmware 2.2.2, træder forbedringer først i kraft, når opdateringen er fuldført. Dette problem kan stadig opstå under en opdatering til 2.2.2 eller nyere versioner fra tidligere firmware.
Dell Kioxia CM6 og mange andre NVMe-enheder understøtter genstartsfri firmwareopdateringer, der gælder uden behov for en genstart af serveren.
iDRAC installerer firmwaren med det samme i stedet for at gemme den i Lifecycle-controlleren, så den kan installeres ved næste genstart. Understøttelse af firmwareopdateringer uden genstart blev tilføjet i iDRAC9-firmware 6.10.00.00; Du kan finde flere oplysninger i iDRAC-brugervejledningerne, som kan fås hos Dell Support.
Løsninger, der bruger automatiske opdateringer, kan blive påvirket, hvis firmwareopdateringer køres, før systemerne flyttes til vedligeholdelsestilstand.
Kioxia CM6 2.2.2-firmware (GMM6V)
https://www.dell.com/support/home/drivers/DriversDetails?driverID=GMM6V
Kioxia CM6-firmware 2.2.2 indeholder forbedringer til forlængelse af timeout-forhold, mens drevets firmware opdateres.
Affected Products
AX Nodes, XC Core Systems, XC Series Appliances, C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, Dell EMC vSAN Ready Nodes, OEM Server Solutions, PowerFlex custom node, APEX MC-660, APEX MC-760
, Avamar Data Store Gen5A, PowerProtect Data Protection Hardware, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxRail G Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail V Series Nodes
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Article Properties
Article Number: 000256907
Article Type: Solution
Last Modified: 10 Jul 2025
Version: 3
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