更新韌體時，Dell Kioxia CM6 NVMe 磁碟機回報 PCIe 嚴重錯誤
Summary: PowerEdge 伺服器在更新 Kioxia CM6 NVMe 磁碟機韌體時當機並發生 PCIe 嚴重錯誤。
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Symptoms
更新 Kioxia CM6 NVMe 磁碟機上的韌體可能會導致作業系統 （OS） 當機。與 NVMe 磁碟機相關聯之 PCIe 交換器的 LifeCycle Controller 記錄中會報告嚴重錯誤。
作業系統當機和後續重新開機後，磁碟機會回報已成功安裝更新的韌體。
10/24/24 7:00 RED110 Informational Downloading the Express-Flash-PCIe-SSD_Firmware_GMM6V_WN64_2.2.2_A08.EXE update package.
10/24/24 7:00 RED054 Informational An update job JID_298144489144 was created.
10/24/24 7:00 RED002 Informational Package successfully downloaded.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 0 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 1 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 2 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 3 In Bay 1 to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 0 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 1 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 2 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 3 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 0 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 1 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 2 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 3 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 227 device 0 function 0.
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 226 device 2 function 0.Cause
伺服器在韌體更新期間偵測到 NVMe 磁碟機逾時，導致主機作業系統當機，而 iDRAC 則回報 PCIe 嚴重錯誤。
Resolution
Dell Technologies 已發佈 CM6 韌體版本 2.2.2 來解決此行為。Dell Technologies 建議您在維護時段更新磁碟機韌體，以降低生產風險。
注意：雖然此問題已在韌體 2.2.2 中修正，但強化功能只有在更新完成後才會生效。從任何先前韌體更新至 2.2.2 或更新版本時，仍可能會發生此問題。
Dell Kioxia CM6 和許多其他 NVMe 裝置支援免重新開機韌體更新，不需要將伺服器重新開機即可套用。
iDRAC 會立即安裝韌體，而非將其暫存至 LifeCycle Controller 以在下次重新開機時安裝。iDRAC9 韌體 6.10.00.00 中新增免重新開機韌體更新支援;如需更多詳細資料，請參閱 Dell 支援提供的 iDRAC 使用者指南。
如果在系統進入維護模式之前執行韌體更新，使用自動更新的解決方案可能會受到影響。
Kioxia CM6 2.2.2 韌體 （GMM6V）
https://www.dell.com/support/home/drivers/DriversDetails?driverID=GMM6V
Kioxia CM6 韌體 2.2.2 包含可在更新磁碟機韌體時延伸逾時條件的改善。
Affected Products
AX Nodes, XC Core Systems, XC Series Appliances, C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, Dell EMC vSAN Ready Nodes, OEM Server Solutions, PowerFlex custom node, APEX MC-660, APEX MC-760
, Avamar Data Store Gen5A, PowerProtect Data Protection Hardware, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxRail G Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail V Series Nodes
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Article Properties
Article Number: 000256907
Article Type: Solution
Last Modified: 10 Jul 2025
Version: 3
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