戴尔 Kioxia CM6 NVMe 驱动器在更新固件时报告 PCIe 致命错误
Summary: 更新 Kioxia CM6 NVMe 驱动器固件时，PowerEdge 服务器因 PCIe 致命错误而崩溃。
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Symptoms
更新 Kioxia CM6 NVMe 驱动器上的固件可能会导致操作系统 （OS） 崩溃。与 NVMe 驱动器关联的 PCIe 交换机的生命周期控制器日志中报告严重错误。
在操作系统崩溃并随后重新启动后，驱动器将报告已成功安装更新的固件。
10/24/24 7:00 RED110 Informational Downloading the Express-Flash-PCIe-SSD_Firmware_GMM6V_WN64_2.2.2_A08.EXE update package.
10/24/24 7:00 RED054 Informational An update job JID_298144489144 was created.
10/24/24 7:00 RED002 Informational Package successfully downloaded.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 0 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 1 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 2 In Bay 1 to version 2.2.2.
10/24/24 7:01 SUP0516 Informational Updating firmware for PCIe SSD In Slot 3 In Bay 1 to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 0 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 1 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 2 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 SUP0518 Informational Successfully updated the PCIe SSD In Slot 3 In Bay 1 firmware to version 2.2.2.
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 0 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 1 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 2 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:02 PR36 Informational Version change detected for PCIe SSD In Slot 3 In Bay 1 firmware. Previous version:2.2.0, Current version:2.2.2
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 227 device 0 function 0.
10/24/24 7:04 PCI1318 Critical A fatal error was detected on a component at bus 226 device 2 function 0.Cause
服务器在固件更新期间检测到 NVMe 驱动器超时，导致主机操作系统崩溃，同时 iDRAC 报告 PCIe 致命错误。
Resolution
Dell Technologies 已发布 CM6 固件版本 2.2.2 以解决此问题。Dell Technologies 建议在维护窗口期间更新驱动器固件，以降低生产风险。
提醒：虽然此问题已在固件 2.2.2 中得到修复，但增强功能仅在更新完成后生效。从任何以前的固件更新到 2.2.2 或更高版本期间，仍可能会发生此问题。
戴尔 Kioxia CM6 和许多其他 NVMe 设备支持无需重新启动即可应用的无需重新启动的固件更新。
iDRAC 会立即安装固件，而不是将其暂存到 LifeCycle Controller 以便在下次重新启动时安装。在 iDRAC9 固件 6.10.00.00 中添加了对无需重新启动的固件更新的支持;有关更多详细信息，请参阅 戴尔支持网站上提供的 iDRAC 用户指南。
如果在系统进入维护模式之前运行固件更新，则使用自动更新的解决方案可能会受到影响。
Kioxia CM6 2.2.2 固件 （GMM6V）
https://www.dell.com/support/home/drivers/DriversDetails?driverID=GMM6V
Kioxia CM6 固件 2.2.2 包含针对在更新驱动器固件时延长超时条件的改进。
Affected Products
AX Nodes, XC Core Systems, XC Series Appliances, C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, Dell EMC vSAN Ready Nodes, OEM Server Solutions, PowerFlex custom node, APEX MC-660, APEX MC-760
, Avamar Data Store Gen5A, PowerProtect Data Protection Hardware, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxRail G Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes, VxRail V Series Nodes
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Article Properties
Article Number: 000256907
Article Type: Solution
Last Modified: 10 Jul 2025
Version: 3
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