PowerFlex 4.x:无法部署 PowerFlex 存储群集。错误“引导操作失败”
Summary: PowerFlex 4.x:无法部署 PowerFlex 存储群集。错误“引导操作失败”
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
PowerFlex 4.x:无法部署 PowerFlex 存储群集。错误“引导操作失败”
MDM 群集尚未形成。SVM 上仅安装 MDM rpm。
exception.log 有以下错误:-
#<ASM::UserException: VXFM307::Bootstrap operation failed for operations: Bootstrap operation failed for operations: [{"name"=>".AddCaCommand",
"message"=>"Command failed: Could not connect to XX.XX.XX.XX. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.YY. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.ZZ. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}].>
/opt/asm-deployer/lib/asm/provider/elementmanager/scaleio.rb:10156:in `configure_security_bootstrap'
/opt/asm-deployer/lib/asm/provider/elementmanager/scaleio.rb:10405:in `configure_scaleio_gateway'
/opt/asm-deployer/lib/asm/service_deployment.rb:4156:in `process_scaleio'
scaleio-block-legacy-gateway_exception.log 有以下错误:-
#<ASM::UserException: VXFM307::Bootstrap operation failed for operations: Bootstrap operation failed for operations: [{"name"=>".AddCaCommand",
"message"=>"Command failed: Could not connect to XX.XX.XX.XX. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.YY. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}, {"name"=>".AddCaCommand", "message"=>"Command failed: Could not connect to XX.XX.XX.ZZ. Ensure that the relevant service (LIA) is running and that the server can communicate with the node"}].>
SVM 上的 LIA 跟踪日志每隔几秒钟就会填充以下内容。
2024/12/13 15:34:12.925210 LOW:7ff568389db0:netPath_StartAsServer_CK:00539: :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:0 Start connection from IP XX.XX.XX.XX:43739 to XX.XX.XX.YY:9098
2024/12/13 15:34:12.925220 LOW:7ff568389db0:netPath_StartAsServer_CK:00552: :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:1 Registered with manager
2024/12/13 15:34:12.925735 LOW:7ff568389db0:netSec_Accept_CK:00310: Starting secure accept
2024/12/13 15:34:12.929886 MED:7ff568389db0:mosSecurity_PrintLibX509StoreCtxError:01115: SSL certificate verification error: unable to get local issuer certificate
2024/12/13 15:34:12.929900 LOW:7ff568389db0:mosSsl_HandleError:00429: ERROR: Handshake: error:1417C086:SSL routines:tls_process_client_certificate:certificate verify failed, SSL error: 1
2024/12/13 15:34:12.929903 LOW:7ff568389db0:netSec_SslHandshake_CK:00486: ERROR: Handshake failed (CERT_VERIFY_FAILURE)
2024/12/13 15:34:12.929905 LOW:7ff568389db0:netPath_StartAsServer_CK:00568: ERROR: :: Disconnected Live SERVER path 0x7ff5683c8480 of portal (nil) net 0x8fb000 socket 14 inflights 0 HS:1 secure accept failure (CERT_VERIFY_FAILURE)
在具有 SVM 的 IP 地址的 MVM 上运行以下命令,以验证 LIA 的端口 9099 已打开
echo ""> /dev/tcp/XX.XX.XX.XX/9099 && echo "Port is open" || echo "not open"
但是,PowerFlex 存储 MDM 群集的部署失败
Cause
客户的硬件防火墙阻止了端口 9099。
Resolution
与客户一起验证,在部署期间,他们没有使用任何可能在端口 9099 上阻止 LIA 通信的硬件防火墙。
Article Properties
Article Number: 000262080
Article Type: Solution
Last Modified: 23 Dec 2024
Version: 1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.