PowerFlex: Creating SMTP Alarm Policy Fails with Data Validation Error

Summary: Policy creation for SMTP alarms under the "Notification Policies" section requires all fields to be completed. Leaving any field empty results in failure

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Symptoms

Attempts to create an SMTP alarm policy using the "Create New Policy" option under "Notification Policies" fail with the error:

Failed to add policy . Data Validation error.

Data Validation error.

notifier pod throws the error of missing the 'description' field

2024-11-25T00:44:02.003744915-06:00 stdout F {"name": "notifier", "time": "2024-11-25 06:44:02", "level": "ERROR", "message": "{"http_status_code": null, "messages": [{"code": "NOTF-311", "timpstamp": null, "severity": "Error", "message": "Data validation error"}]}"}  
2024-11-25T00:44:02.003755247-06:00 stdout F Traceback (most recent call last):
2024-11-25T00:44:02.003765667-06:00 stdout F   File "/app/api/v1/dispatch_policies.py", line 44, in register_policy
2024-11-25T00:44:02.003776111-06:00 stdout F     result = policy_controller.register_policy(data)
2024-11-25T00:44:02.003786347-06:00 stdout F              ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-11-25T00:44:02.003796606-06:00 stdout F   File "/app/scripts/tools/retry.py", line 48, in wrapper
2024-11-25T00:44:02.00380788-06:00 stdout F     return func(*args, **kwargs)
2024-11-25T00:44:02.003821493-06:00 stdout F            ^^^^^^^^^^^^^^^^^^^^^
2024-11-25T00:44:02.003834048-06:00 stdout F   File "/app/controllers/Dispatch_Policies.py", line 83, in register_policy
2024-11-25T00:44:02.003844412-06:00 stdout F     data = self.__validate_data(data)
2024-11-25T00:44:02.003854667-06:00 stdout F            ^^^^^^^^^^^^^^^^^^^^^^^^^^
2024-11-25T00:44:02.003866233-06:00 stdout F   File "/app/controllers/Dispatch_Policies.py", line 178, in __validate_data
2024-11-25T00:44:02.003876458-06:00 stdout F     verified_data = BasePayload(**data).dict()
2024-11-25T00:44:02.003887005-06:00 stdout F                     ^^^^^^^^^^^^^^^^^^^
2024-11-25T00:44:02.003897235-06:00 stdout F   File "/usr/lib/python3.11/site-packages/pydantic/main.py", line 406, in __init__
2024-11-25T00:44:02.003907433-06:00 stdout F     raise validation_error
2024-11-25T00:44:02.003917707-06:00 stdout F pydantic.error_wrappers.ValidationError: 1 validation error for BasePayload
2024-11-25T00:44:02.003927907-06:00 stdout F description  <-------
2024-11-25T00:44:02.003938073-06:00 stdout F   field required (type=value_error.missing)  <-------

 

Impact

Unable to create new policies from the PFMP UI.

Cause

The following fields are mandatory when configuring an SMTP alarm policy:

  • Notification Policy Name
  • Description
  • Source Type
  • Resource Domain
  • Destination

Failure to populate any of these fields triggers a validation error.

Resolution

Ensure all required fields, including the Description field, are completed in the "Policy Configuration" window before saving the policy.

In PowerFlex Manager 4.8, an asterisk (*) is added to the Description field to indicate the field is mandatory.

 

Impacted Version

PowerFlex Manager 4.x

Fixed In Version

PFMP 4.8

Products

PowerFlex rack
Article Properties
Article Number: 000268929
Article Type: Solution
Last Modified: 20 Jul 2025
Version:  3
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