PowerFlex 4.x RCM-uppgradering på HCI RG misslyckas med felet: Det gick inte att installera VIB:er

Summary: RCM-uppgraderingen misslyckas under VMware VIB-installationen eftersom de filer som krävs inte längre finns i RCM/IC-paketet.

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Symptoms

RCM-uppgraderingen misslyckas. RCM-uppgraderingen misslyckas under process_firmware_update:

Logga in på Thin-Deployer-podden och gå till deployment.log för depoyment_ID/Job_ID 
ERROR [2025-01-31T07:52:00.660421] 677128: service_deployment.rb:6081:in `process_firmware_update': Encountered an error during firmware update: RuntimeError: env --unset=RUBYOPT --unset=GEM_HOME --unset=RUBYLIB --unset=GEM_PATH --unset=BUNDLE_BIN_PATH RUBYLIB=/opt/service/lib:/opt/asm-deployer/lib:/opt/puppetlabs/puppet/lib:/opt/dependencies/dell-asm-util/lib PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/opt/puppetlabs/puppet/bin:/opt/puppetlabs/bin puppet asm process_node --debug --trace --filename /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/resources/rackserver-cxjswf3.yaml --run_type apply --statedir /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/resources --always-override rackserver-cxjswf3 failed; output in /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/rackserver-abcdef3.out

ERROR [2025-01-31T07:56:00.831433] 677128: service_deployment.rb:7229:in `finalize_firmware_update': Failed to update the server!
INFO  [2025-01-31T07:56:00.831570] 677128: service_deployment.rb:7234:in `finalize_firmware_update': Firmware update status: Error
ERROR [2025-01-31T07:56:00.875669] 677128: service_deployment.rb:675:in `process': Firmware update failed for Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0
ERROR [2025-01-31T07:56:00.875864] 677128: service_deployment.rb:676:in `process': ["/opt/asm-deployer/lib/asm/service_deployment.rb:7238:in `finalize_firmware_update'", "/opt/asm-deployer/lib/asm/service_deployment.rb:6095:in `process_firmware_update'", "/opt/asm-deployer/lib/asm/service_deployment.rb:526:in `process'", "/opt/asm-deployer/lib/asm.rb:385:in `block in process_deployment'", "org/jruby/RubyArray.java:2025:in `each_slice'", "/opt/asm-deployer/lib/asm.rb:366:in `block in process_deployment'", "/opt/dependencies/dell-asm-util/lib/asm/util.rb:22:in `block in execute_async'"]
INFO  [2025-01-31T07:56:00.876253] 677128: service_deployment.rb:678:in `process': Status: Error

Från .out ESXi-värden misslyckades installationen vid installation av följande komponenter:

/opt/Dell/ASM/deployments/<JOB_ID>/rackserver-service_tag.out<> 
** /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/rackserver-abcdef3.out **
Error: Failed to install VIB for
["https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_i40en_2.5.2.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6WY7ee0a$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/DEL_bootbank_dcism_5.3.0.0.3289-DEL.700.0.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6RyLpejW$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/VMware_locker_tools-light_12.2.6.22229486-22348808.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6SW0V3E0$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_ixgben_1.15.1.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6dkiwDeX$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_i40en_2.5.2.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6WY7ee0a$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/DEL_bootbank_dcism_5.3.0.0.3289-DEL.700.0.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6RyLpejW$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_ixgben_1.15.1.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6dkiwDeX$ [10[.]92[.]113[.]140]"]: Error RbVmomi::Fault:VimEsxCLICLIFault: EsxCLI.CLIFault.summary

Error: Fault error message: [" [VibFormatError]", " ('<http.client.HTTPResponse object at 0xe3d7cbf310>', \"Not a valid ar file (magic=b'')\")", "  
filename = https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/VMware_locker_tools-light_12.2.6.22229486-22348808.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6SW0V3E0$ [10[.]92[.]113[.]140]", " Please refer to the log file for more details."]

Debug: Host Maintenance mode = true

Warning: Host is in maintenance mode. Exiting Maintenance mode...

Error: Failed to install VIBs
/opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/errors.rb:157:in `fail'

Cause

Problemet beror på att filen VMware_locker_tools-light_12.2.6.22229486-22348808.VIB är 0 byte i RCM/IC-filen eftersom DELL inte längre tillhandahåller dessa filer. De finns dock i VMware Patch-depån men hoppades över under uppdateringsprocessen. 

Resolution

Följande lösningar kan vara till hjälp.

  1. Ladda upp VIB-filen med hjälp av SCU (Single Component Upgrade):
    1. Extrahera VMware_locker_tools-light_12.2.6.22229486-22348808.VIB från VMware-depån .
    2. Aktivera uppgradering av enstaka komponenter (SCU).
      Logga in på någon av MVM-noderna och kör följande: 
      kubectl patch hr asmmanager -p '{"spec":{"values":{"appConfig": {"modify_compliance":"true"}}}}' -n powerflex --type=merge
    3. Gå till PFMP UI → Compliance Version → Välj RCM-paketet → programvarupaket → Välj "ESXi x.x Software Bundle" och klicka på View → Välj "VMware Tools VIB för Windows- och Linux-gäst" i listan med komponenter och klicka på Modify.
      Ladda upp filen VMware_locker_tools-light_12.2.6.22229486-22348808.VIB och ange följande version under "New Bundle version" 12.2.6.22229486-22348808. Versionen här skulle vara densamma som den du ser under "Paketversion". Klicka på Fortsätt:
      Obs! Du ser den här komponenten med taggen "Ändrad".

       

    4. Utför uppgraderingen av RCM/IC.
       
  2. Installera VMware Tools VIB manuellt:
    1. Installera VIB manuellt som packats upp från ZIP-paketet med offlineuppdatering som laddats ner från Broadcom: 
      # esxcli software vib install -v /<path_to_the_depot>/VMware_locker_tools-light_12.2.6.22229486-22348808.vib
Installation Result
   Message: Operation finished successfully.
   Reboot Required: false
   VIBs Installed: VMware_locker_tools-light_12.2.6.22229486-22348808
   VIBs Removed: VMware_locker_tools-light_12.3.5.22544099-22545121
   VIBs Skipped:
    2. Kör inventeringen för ESXi-värden ovan på fliken Resource.
    3. Kontrollera efterlevnaden. Den installerade VIB-enheten markeras som kompatibel och hoppas över under uppgraderingsprocessen.
    4. Utför uppgraderingen av RCM/IC.
       
  3. Försök att uppgradera RCM.  Det andra försöket bör lyckas.

Additional Information

Versioner som påverkas

PFMP 4.x

Åtgärdat i version

PFMP 4.6.1 

Affected Products

PowerFlex rack RCM Software
Article Properties
Article Number: 000283204
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  2
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