HCI RG 上的 PowerFlex 4.x RCM 升级失败，并显示错误：无法安装 VIB

Summary: 在 VMware VIB 安装期间，RCM 升级失败，因为所需的文件不再位于 RCM/IC 捆绑包中。

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Symptoms

RCM 升级失败。RCM 升级在 process_firmware_update 期间失败：

登录到 thin-deployer pod 并转到depoyment_ID/Job_ID deployment.log 
ERROR [2025-01-31T07:52:00.660421] 677128: service_deployment.rb:6081:in `process_firmware_update': Encountered an error during firmware update: RuntimeError: env --unset=RUBYOPT --unset=GEM_HOME --unset=RUBYLIB --unset=GEM_PATH --unset=BUNDLE_BIN_PATH RUBYLIB=/opt/service/lib:/opt/asm-deployer/lib:/opt/puppetlabs/puppet/lib:/opt/dependencies/dell-asm-util/lib PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/opt/puppetlabs/puppet/bin:/opt/puppetlabs/bin puppet asm process_node --debug --trace --filename /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/resources/rackserver-cxjswf3.yaml --run_type apply --statedir /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/resources --always-override rackserver-cxjswf3 failed; output in /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/rackserver-abcdef3.out

ERROR [2025-01-31T07:56:00.831433] 677128: service_deployment.rb:7229:in `finalize_firmware_update': Failed to update the server!
INFO  [2025-01-31T07:56:00.831570] 677128: service_deployment.rb:7234:in `finalize_firmware_update': Firmware update status: Error
ERROR [2025-01-31T07:56:00.875669] 677128: service_deployment.rb:675:in `process': Firmware update failed for Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0
ERROR [2025-01-31T07:56:00.875864] 677128: service_deployment.rb:676:in `process': ["/opt/asm-deployer/lib/asm/service_deployment.rb:7238:in `finalize_firmware_update'", "/opt/asm-deployer/lib/asm/service_deployment.rb:6095:in `process_firmware_update'", "/opt/asm-deployer/lib/asm/service_deployment.rb:526:in `process'", "/opt/asm-deployer/lib/asm.rb:385:in `block in process_deployment'", "org/jruby/RubyArray.java:2025:in `each_slice'", "/opt/asm-deployer/lib/asm.rb:366:in `block in process_deployment'", "/opt/dependencies/dell-asm-util/lib/asm/util.rb:22:in `block in execute_async'"]
INFO  [2025-01-31T07:56:00.876253] 677128: service_deployment.rb:678:in `process': Status: Error

从 .out 文件，则在安装以下组件时安装失败：

/opt/Dell/ASM/deployments/<JOB_ID>/rackserver-service_tag.out<> 
** /opt/Dell/ASM/deployments/Job-2b551cc3-f546-4765-9eee-6416de02b254-0-0/rackserver-abcdef3.out **
Error: Failed to install VIB for
["https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_i40en_2.5.2.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6WY7ee0a$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/DEL_bootbank_dcism_5.3.0.0.3289-DEL.700.0.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6RyLpejW$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/VMware_locker_tools-light_12.2.6.22229486-22348808.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6SW0V3E0$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_ixgben_1.15.1.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6dkiwDeX$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_i40en_2.5.2.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6WY7ee0a$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/DEL_bootbank_dcism_5.3.0.0.3289-DEL.700.0.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6RyLpejW$ [10[.]92[.]113[.]140]",
"https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/INT_bootbank_ixgben_1.15.1.0-1OEM.700.1.0.15843807.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6dkiwDeX$ [10[.]92[.]113[.]140]"]: Error RbVmomi::Fault:VimEsxCLICLIFault: EsxCLI.CLIFault.summary

Error: Fault error message: [" [VibFormatError]", " ('<http.client.HTTPResponse object at 0xe3d7cbf310>', \"Not a valid ar file (magic=b'')\")", "  
filename = https://10.92.113.140:443/httpshare/download/8aaa801394ba0c920194ba1b53b00004/vibs70/VMware_locker_tools-light_12.2.6.22229486-22348808.vib__;!!LpKI!glu2235RWNPqShl_xs0gxErxlqUao3Xy5zb_dK_dKz6ireUNS8hD7XuE_BEHR6rXQHNZg5cpfSE5oolHSF-bVBu-6SW0V3E0$ [10[.]92[.]113[.]140]", " Please refer to the log file for more details."]

Debug: Host Maintenance mode = true

Warning: Host is in maintenance mode. Exiting Maintenance mode...

Error: Failed to install VIBs
/opt/puppetlabs/puppet/lib/ruby/vendor_ruby/puppet/util/errors.rb:157:in `fail'

Cause

此问题源于以下事实：文件 VMware_locker_tools-light_12.2.6.22229486-22348808.VIB 在 RCM/IC 文件中为 0 字节，因为戴尔不再提供这些文件。但是，它们在 VMware 修补程序仓库中可用，但在更新过程中被跳过。 

Resolution

以下任何解决方法可能会有所帮助。

  1. 使用单组件升级 （SCU） 上传 VIB 文件：
    1. 从 VMware 修补程序库解压 VMware_locker_tools-light_12.2.6.22229486-22348808.VIB 。
    2. 启用单组件升级 （SCU）。
      登录到任何 MVM 节点并运行以下命令： 
      kubectl patch hr asmmanager -p '{"spec":{"values":{"appConfig": {"modify_compliance":"true"}}}}' -n powerflex --type=merge
    3. 转至 PFMP UI →合规性版本 → 选择 RCM 捆绑包→软件捆绑包→然后选择“ESXi x.x Software Bundle”，然后单击“View → 从组件列表中选择”VMware Tools VIB for Windows and Linux guest“，然后单击”Modify
      ”。上传 VMware_locker_tools-light_12.2.6.22229486-22348808.VIB 文件 ，并在“新捆绑版本”下提及以下版本 12.2.6.22229486-22348808。此处的版本与您在“捆绑包版本”下看到的版本相同。单击 Proceed：
      提醒：您会看到此组件带有“Modified”标记。

       

    4. 执行 RCM/IC 升级。
       
  2. 手动安装 VMware Tools VIB：
    1. 手动安装从从 Broadcom 下载的离线更新 ZIP 捆绑包中提取的 VIB： 
      # esxcli software vib install -v /<path_to_the_depot>/VMware_locker_tools-light_12.2.6.22229486-22348808.vib
Installation Result
   Message: Operation finished successfully.
   Reboot Required: false
   VIBs Installed: VMware_locker_tools-light_12.2.6.22229486-22348808
   VIBs Removed: VMware_locker_tools-light_12.3.5.22544099-22545121
   VIBs Skipped:
    2. 从“资源”选项卡运行上述 ESXi 主机的资源清册。
    3. 检查合规性。已安装的 VIB 标记为合规，并在升级过程中被跳过。
    4. 执行 RCM/IC 升级。
       
  3. 重试 RCM 升级。  第二次尝试应该会成功。

Additional Information

受影响的版本

PFMP 4.x

已修复问题的版本

PFMP 4.6.1 

Affected Products

PowerFlex rack RCM Software
Article Properties
Article Number: 000283204
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  2
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